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Reviews, get directions and contact details for Keystart Home Loans

Keystart Home Loans

About

We at Keystart Home Loans have a strong vision; to make the dream of home ownership a reality for more people.

Story

Keystart makes the dream of home ownership a reality for more people by providing low-deposit home loans to those unable to meet the deposit requirements of mainstream lenders.

Since 1989 we have helped more than 100,000 Western Australians, who never thought they would be able to own a home, access home ownership.

Mission

As the only company of our kind in Australia, we are proud to offer a variety of home loan products to help low and middle-income West Australians. With deposits starting from as low as 2%, no lenders mortgage insurance, and shared equity options, we can help make owning your own home a reality.

The purpose of this page is to be welcoming and educational. We know that part of what makes us strong is the diversity of our community, and we encourage participation from those who add to it. To learn more please refer to our community guidelines located in the notes section on our page.

Impressum

Australian Credit Licence: 381437

Products

Home Loans, Low Deposit Home Loans, Shared Equity Home Loans

Address: 2 Brook St, East Perth WA 6004, Australia
Phone: 1300 578 278
ua.moc.tratsyek@ofni
State: Western Australia
Zip Code: 6004


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Very frustrating process. We had 27 conditions to meet for formal approval. We met all of them. Then they asked for 4 more. We met them immediately and a week later they are asking for more different conditions to be met. I sent them back immediately again. Now I'm being told it will take another 3-5 days to look at our file. We have already had to ask for an extension on finance once and we are getting very close to the second deadline. I do not understand why the new information they keep asking for was not in the original conditions. The goal post just keeps moving with no rhyme or reason. I understand the need to be thorough, but ask for it the first time around. Don't keep adding more conditions after the fact.
8 years ago (21-11-2017)
Last year I applied for a Keystart loan. I wasn't earning enough. Worked hard, earnt $20,000 more this year. Applied for a Keystart loan. Met all the criteria , was invited to ring the sales people to take the process further, so they ask for the current year and previous year income.......one thing they don't mention ANYWHERE until you get to this stage is that they take the lowest annual earnings of the two and do their calculations on that, which of course were last years earnings so of course I don't qualify...... again. Keystart - the logical process would be to add the two together and take the average of both or at least give that information in the initial "do I qualify' process. So thanks, for making me feel like I had a chance this year and then kicking me in the guts...again
8 years ago (17-10-2017)
Wont help you at all. Useless place will not recommend.
7 years ago (22-01-2018)
Absolutely amazing - no way would i be in a house without Keystarts low deposits - however interest rates are high so if you have a deposit, go with P&N or your bank - mine is currently 1.5-2% higher than other advertised rates, i am currently in the process of moving on from keystart. and that purely because i have paid off enough and have enough in equity to switch. Goodluck future homebuyers.
8 years ago (13-09-2017)
Brilliant customer care and response on emails/calls. My application handled by Mario who provided magnificent service. I know the rate high but good for the start with low deposit.ta
8 years ago (08-02-2017)
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