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Reviews, get directions and contact details for JCU Dental Clinic

JCU Dental Clinic
Address: 14-88 McGregor Rd, Smithfield QLD 4878, Australia
Phone: 1800 050 763
State: Queensland
City: Smithfield
Zip Code: 4878


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
In any case, the receptionist is too unhelpful. They don't look at past records and don't know anything. They make appointments that they don't understand, and they are inflexible anyway.nThey are not very good at answering the phone, and it takes a long time for them to call you back, so you have to wait more than they told you.nIt is a pity that the adults who work there are dragging the students down, because they are very polite and do their best.nIt is a great service for people who don't have the money to see a regular dentist, but it is still a shame that they have no respect for the people who come to them and are discriminatory.
I went to JCU to get a two teeth bridge. I had a 2nd year student, she went through a slow check of each tooth , she then started jamming a pointed probe into every gum above and behind each tooth which I nearly got up off the chair from the pain, asked her why she said to check for him disease, I said I’ve never had this painful exam before, she said dentists don’t do this but if I want the bridge I have to to go through all that and 3 fillings. I have had a check up , xray at my dentist only recently and everything was fine , just needed the bridge. I am not going back to have any fillings there, God only knows she’ll put the needle up my sinuses instead of my gum and say oops sorry. Three hrs for that is torture. Unfortunately they have to work on patients for that time to get marked and we have to get things done we don’t require or no getting a bridge , that’s the procedure she told me. I’m absolutely discussed just to get a bridge cheaper than the dentist I have to go through that. Never Again
Great service from the students at JCU. I had Katie and another girl whose name I can’t remember. They were super professional, relaxed, knowledgeable and highly recommend.
I've been going to JCU dental since 2019 after recommendation from a friend. Always have a very good experience with enthusiastic caring students. they are well supervised by senior staff. Much better experience than a few Cairns dentists. The booking system can be a difficult at times but not the fault of receptionists who I have always found efficient and friendly.
Went for a clean & check Friday from Innisfail. Totally amazed @ the setup & service. A brilliant training system. Left with a tooth repair, clean & a very happy outlook. Thank you sincerely everyone. Richard
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