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Jaycar Electronics Rotorua

  1. Rotorua
  2. Bay Of Plenty Electronics Store

Reviews, get directions and contact details for Jaycar Electronics Rotorua

Jaycar Electronics Rotorua
"Jaycar Electronics is a leading Australian and New Zealand electronics retail company that is committed to providing our customers with quality, range, and value for money. We have a passion for electronics and are proud of the unique products we bring to our customers. We have over 100 stores across Australia and New Zealand so if you are after a specific electronic component or any number of useful gadgets find your closest store and come visit us. Our mission is to provide a wide selection of quality electronic products at an affordable price."
Address: 3a Fairy Springs Rd, Mangakakahi, Rotorua 3015, New Zealand
Phone: 07-346 0370
State: Bay Of Plenty
City: Rotorua
Zip Code: 3015


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
A terrible experience dealing with a disheveled, overweight guy who went by the name of Joe. Couldn't have been more unhelpful if he tried despite having the product I needed which he stated they did not sell. A lesson in product training and customer service would not go a miss pal. You might find better customer interaction with an attitude adjustment, not leaving your customers feeling as though they're an inconvenience
I have to agree with others feedback. Really rude and impatient. I will never go back. Thought maybe it was directed at women but my hubby said he was treated the same. There was no one else in the shop so it's not like they were busy. Not a great place to shop at
The staff of the store were just amazing. Very helpful, understanding and went out of their way to assist us.
This has to be one of the worst shopping experiences we've ever had. Reading through all the other negative reviews, we're obviously not the only people, who came across this rude and discriminative staff, that wouldn't accept my mask exemption card and made me stand outside the door in the rain, while my husband had to literally battle with staff and management to sort out a purchase he made a few weeks ago. Not only were these people most unfriendly, they also don't know a lot about their own products. We had been sold the wrong item by staff no. 7799, who had guaranteed us that this item would be most suitable for our needs. It turned out though,  that it wasn't doing what we were told it was going to do, therefore it was useless for us. My husband asked for a refund and was told in the most rude way, that he wasn't gonna get one, because the shop had a 7 day return policy. The item though was bought as a present and had only been opened just recently. That of course did not interest the Jaycar staff the slightest. My husband was also not offered a replacement and had to leave the shop,  with a useless item and 369,- $ short. People, if you have the chance to use a different store, do so. We decided to drive over to the Tauranga branch, where we were welcomed with a smile, no questions about face masks and got our refund for that very same item. Jaycar Rotorua has definitely lost two more customers, we'll never set a foot into that shop ever again. Appalling !
Very poor and rude customer service. I had to leave the shop after a few very inpatient remarks from the young man serving me. I was aware that I had no idea and I needed his help to buy the right thing, he was too busy to tell me what setup he has, didn't listen to my details and didn't offer me options. Not going back there if I can help it. Thank you!
I went to collect my online order but got told they couldn't find it so the guy replaced it with the next model up. He didn't have to do that but it made me happy!
I'm going to have to be honest. The new sales representative today was great and knowledgeable. Approached him with a previous query I had brought to the store before with no real suffice, but this time around the new employee was able to identify the problem and even work out the correct Wattage I require for my application. The previous sale representative I dealt with was older and seemed to be anxious most of the time and was honestly a bit of a struggle to interact with. Much pleasant and surprising experience this time, around.
Disgusting behaviour from management there towards people with mask exemptions! They will no doubt find themselves in trouble with particular potential patrons if they keep it up! Sort it out jaycar! Or stay home in your own fairy tale bubbles
Went to purchase a sound system for the gym and was refused entry even though i showed my exemption card due to health reasons for not being able to wear a mask. The response and manner it was given was beholding or fitting of a customer service staff. Will not recomend this store to anybody.
I am currently in MIQ in rotorua and I was in desperate need of an universal adapter to charge my electronics. I called the hotel and they did not have one with them so I came across Jaycar Electronics. I expected it to come in like 2 to 3 days but the store manager, Thomas suggested we click and collect and asked someone from the store to deliver it and we got it in half and hours time free of charge! I was very surprised by the swift delivery and I really appreciate the service of Thomas and Jaycar Electronics.
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