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Reviews, get directions and contact details for Jaycar Electronics Katoomba

Address: Crn of Katoomba & Waratah Street, ALDI Complex, Katoomba NSW 2780, Australia
Phone: (02) 4782 6943
State: New South Wales
City: Katoomba
Zip Code: 2780


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed


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Reviews
The customer service is great. Needed a new battery for my car key remote. They have all of what you need to do this. Get your little flat batteries here. He can even put it in for you. Top Value
Be very careful if returning the goods, ask for refund receipt and check your bank statement. The receipt clearly states REFUND but my credit card was charged the second time instead of refunding . He didn't want to give me the refund receipt as well, saying that I don't need it
Katoomba's Jaycar Electronics has absolutely friendly staff and is committed to good service. Went there with a bunch of smaller and slightly bigger electrical issues over the years and always received good care. 5 Stars well deserved.
Small with fairly limited stock, but got me out of a pickle when my laptop charger broke during a working holiday. And the guy who runs the store was really friendly and helpful, he insisted we test the replacement charger with my laptop before he'd let me buy.
Needed a phone charger as I left mine in Sydney. The guy sold me the wrong USB cable he recommended I buy the lightspeed 3.0 which wasn't compatible and so I had to return to the store the next day, phone still dead. He then convinced me to buy his personal USB plug because they were out of stock in store to match the wrong cable...all of this for $60. He assured me I could get a refund on his plug if I returned it to the store. I told him I was leaving on Sunday and would need the plug until then. It was only after my card was debited he told me that the shop was closed Sunday. The cable/plug combo still wouldn't charge my phone and by now I was almost in tears as I sensed I was being tricked. Thankfully I got a full refund on the spot. After this terrible experience, I went to BigW next door where a kind salesperson pointed me to the correct USB 2.0 cable in less than a minute.
Returned goods as items were not suitable, asked for credit and was refused. Would never purchase any goods from this store again, as we were not asking for refunds, just a store credit. I have never had this happen in my entire life. Make sure you never need to exchange any goods at this store. Reluctant to give even 1 star rating, as not worthy.
The sale man wasn't able to help me to choose a solar charge controller. He couldn't understand my solar panel's specification and couldn't argue to explain me which one to buy. Really average when you ask for an advice...
Excellent technical knowledge on security DVR & cameras, with terrific "non Sydney" very polite and patient staff, who even got a stool out for me I'm disabled when I first walked well, hobbled LOL in. Good Jaycar range, considering the area it services.
Not a huge range yet I did find exactly what I was looking for. Very convenient not to have to travel to Sydney. Helpful and friendly salesman also.
Great service !
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