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Reviews, get directions and contact details for InterContinental Sanctuary Cove Resort

InterContinental Sanctuary Cove Resort

About

The world's first truly global hotel brand, InterContinental Hotels & Resorts is located in more than 60 countries with local insight that comes from over 60 years of experience.

Story

InterContinental Sanctuary Cove Resort is a 5-star hotel located within a fully integrated resort and residential precinct known as Sanctuary Cove. Perfectly located with easy access to both the Gold Coast and Brisbane Airports, the resort offers many outstanding sporting, entertainment, meeting and recreational facilities, both within Sanctuary Cove and the surrounding Gold Coast region. The hotel architecture is inspired by the grandeur of a beautiful Queenslander offering an elegant ...

Address: Manor Cir, Hope Island QLD 4212, Australia
Phone: (07) 5530 1234
State: Queensland
City: Hope Island
Zip Code: 4212


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We had the most amazing 3 nights stay! Could not fault this hotel! Service was fantastic from all staff, breakfast had a great selection, the room was a great size! The Lagoon pool was spectacular! Shout out to the two amazing bar staff on Friday night! Keep up the great work everyone, we are looking forward yo visiting again very soon!!
We had the time of our lives! Thank you for making our stay truly unforgettable. From the moment we arrived, everything was perfect. The service was exceptional—friendly, attentive, and always ready to help. The food? Absolutely outstanding! Every meal was a delight. And the location… just wow! Peaceful, beautiful, and the perfect escape. If you're looking for a place that combines relaxation with top-notch hospitality, this is it. We can't wait to come back!
Stayed here for my birthday. The room wasn't ready when we arrived, so we were told we could leave our bags at the concierge, and they would bring them to our room and call us when it was ready. We roamed around but never received a call, even hours later. So, we went back to the front desk and spoke to another staff member, who told us the room was ready—they had just forgotten to call us.nnWhen we arrived at our room, our bags weren’t there, so we had to go back again to get them. Our room was at the far end of the resort, which was very annoying. The room itself was alright—a bit dated but clean. Nothing special. The pools were great, honestly the best part of our stay.nnOur room includes breakfast, and the spread was decent but a bit cramped. The options weren’t the best, and I’ve had better, but I did like the area where you could make your own fresh juice.nnOverall, this hotel didn’t really feel like a five-star hotel and wasn't worth the money we paid at all. It’s good for families and those playing golf, but i wish we spent the weekend somewhere else.
I had problems with reception checkin and checkout, with some details of my package not in their system.nAside from that, my stay was wonderful. The room was spacious and had all amenities I needed. Bed was very comfortable, and view over the marina is lovely.nThe huge lagoon pool with a sandy beach is awesome . I particularly appreciated plenty of shade over the beach loungers.nNice to have the marine village so close, with really nice restaurants and a good range of shops.nI will be back.
We've stayed here a number of times over the last few years, and this is probably the best stay we've had.nnThe service was excellent, special note to the room cleaning staff for room 354 who were always smiling and happy to cater to any request.nnWe had in-room dining for breakfast and dinner and the quality of the food was excellent. The steak was a stand-out, perfectly cooked and delicious, as was the breakfast. The room service delivery was very fast too which is impressive considering the property appeared full on the weekend.nnDespite being full, there were plenty of sun loungers available by the pools and the staff at the poolside bar did a great job of keeping the drinks flowing.nnThe only small improvement would be that there was a bit of wear and tear on the outside of the building small amounts of rust on the roof and the balcony dividers but nothing that couldn't be solved with a coat of paint.nnAll-in-all a great stay.
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