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I C Motor Group

  1. Whangarei
  2. Maungatapere Car Dealer

Reviews, get directions and contact details for I C Motor Group

I C Motor Group
"Mark Cromie Motor Group is Northland’s leading vehicle dealership for new Nissan, Hyundai, Volkswagen, Isuzu and Renault, and we have the best range of top quality used vehicles.Contact us today for all your vehicle needs, including sales, complete service, parts and accessories. Holden, HSV, Audi and Skoda Service & Parts Agents."
Address: 50 Port Road, Whangarei, 0110, New Zealand
Phone: 0800 242 668
State: Northland
City: Whangarei
Zip Code: 0110


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
I purchase a new car with James yesterday , his manner and person-ability was outstanding !! He was professional, helpful and knowledgeable, he is an asset to the business
The service team are fantastic. Came here with an ignition problem that could have meant a tilt tray home for the car. They diagnosed and replaced a dud ignition coil really quick. Highly recommended!
I highly recommend Cromie. My truck broke down and I pretty much immediately needed a new one. A special thanks here to James Ostle, Sales manager and Selwyn Kahotea, Business manager for their absolute outstanding service ! I walked in Monday morning and picked up the truck 24 hrs later. Amazing customer service here ! Here you get looked after ! Next truck definitely here again. Thank you very much... Cheers
Had to put my Nissan in for a compulsory airbag change. The whole process was flawless and the undercover drive in reception is a great idea and example to other outlets.
UPDATED: After 3 months the matter was resolved. The company they used to get the radio sorted also mucked up by ordering the wrong parts. James was just amazing to deal with - thank you for sorting the matter out when nobody else seem to care Worst customer service ever especially from Andrew in the secondhand sales department... Took a car for a test drive, decided I want it, had to wait for a few days to pick the car up to give them time to get it through a valet. When I went to pick the car up half the touch screen wasn't working, they had the car for another week just to find out it needs parts and it should be arriving by the 15th of January... When I got the car back, it was dirty, I have photo's to prove it. The car looked worse than when I took it for the initial test drive... well well well it's the 3rd of February and the parts has been sitting since whenever waiting for authorization from Andrew to get it fitted. The soonest it can be fitted is the 18th of February and the car was bought 6 December. I get that I bought the car at the busiest time of the year seeing that places close over the Christmas Break and covid isn't helping, but it's unacceptable that a car gets put on the yard to be sold without cleaning it or checking that everything is working properly. And then to hand the car over dirtier is even worse! I've rung Mark Cromie twice, left messages for Andrew's Manager to contact me without any luck. Communication from everyone I dealt with is non-existent. I would think twice before recommending anyone to buy from Mark Cromie Motor Group and I certainly won't use their services again.
Great service, fitted me in for an urgent repair despite being really busy. Even valet my car.
Service helpful Spare parts Actual GM part quote was crazy.... someone's creaming it somewhere........
This was a great experience. We bought our car today and James was very helpful. It was refreshing to be advised yet we didn't feel we got "sold". Effective, efficient and friendly. Thanks to the team. I'll be getting my car serviced here and would definitely buy from them again.
Good luck getting looked after when things go wrong with your vehicle. They don’t return your calls and leave you to escalate up to Hyundai New Zealand directly. Thanks Hyundai NZ and North Harbour Hyundai.
Just exceptional help from the team. Jake, top notch salesmen. Stopped what he was doing to come out in the rain too see if I was okay. As for Kellie in finance, just very genuine, no hidden agendas and professionalism that the company should value! Top job by the team on helping secure our new purchase! Very happy.
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