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Hungry Jack's

  1. Ellenbrook
  2. Ellenbrook Takeaway & Fast Food

Reviews, get directions and contact details for Hungry Jack's

"This Aussie fast food chain has been serving up flame grilled burgers since 1971. Known because the burgers are better."
Address: Gnangara Rd Lot 845 , Ellenbrook 6069, WA, AU
State: WA
City: Ellenbrook
Zip Code: 6069


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Reviews
Ordered 2x kids nuggets & chips box, 1 box had cold nuggets. My partner got whopper meal deal & whopper was cold & fries missing. I ordered bacon deluxe value meal & no fries. Ordered 2 x ice sundaes only got one. I could not believe how many things were missed. Also the place doesn't look like it's been cleaned for awhile as all the glass was filthy you would expect hygiene to be important where food is consumed. There was a bench seat available, as most seats were taken & we wanted to use it due to my grandchildren been on the small side & it was dirty when I asked a staff member if some one could please clean the seats & table as they were dirty I got a look from the staff member that she wasn't too happy I had mentioned it, like it was all too hard. When a staff member did come to clean it we didn't use the bench seat as she had no cleaning product with her just a wet cloth & cleaned the seat & table down with the same cloth so that put us off using it. I don't like complaining but the place was pretty dirty & there should be someone to clean up after diners & especially with the threat of covid at anytime. At no time was an apology offered for the missing food items or the state of the table & bench seat or a thank you for letting us know. Not a great place to dine & I realise it was busy but someone should've been wiping tables. Some staff need to learn better customer service.
Absolutely disappointing. First off all was not informed of the new disgusting muffin. Loved the old one. And omg who puts BBQ sauce on eggs. Then my cup of tea came black no milk. Threw it out as it was take away. That was a waste of my money and food.Food: 1/5
They are getting worse and worse and worse. Last 3 times service was terrible, took forever when ordering online and drive through. Last order on the 10th May 2023 chicken from a Jack's Fried Chicken Hunger was raw. Disgusting is the best word to describe the food.Food: 1/5
Have given them a second chance only to be disappointed AGAIN!!! Service was absolutely rude. 1 staff member looked at me then walked away. The staff member that served me was so rude was ready to knock his head off. BUT WAIT THERE'S MORE! Get home and half the burger is hanging out the side and the nuggets are cold.... Hungry Jacks you need to train your staff in manners to the customer!!!! I remember when you use o be greeted hi and welcome to hungry jacks what can we get for you..... Will not be coming back and letting others know.
Waited 40 minutes for a cheeseburger called the restaurant the “manager” !!! Said it was done and my dasher walked out ,I called my dasher and asked him to go to the counter and ask they then told him it’s being made. I got handed to the manager and he stuttered because he straight up lied to me. Disgusting
Online order picked up at drive through and drove off, the beef in the bacon deluxe burger were so dry, taste like cardboard, no enough sauce or all soak it, u can tell the burgers are not freshly made and it's horrible that I have to throw away. What a waste of money to buy from this store, not anymore.
Disgusting! If I could give ZERO stars, I would! Burger, buns, fries and nuggets were all hard, dry and beyond old! Couldn't even eat what we paid for. So disappointing!! Ellenbrook HJs is by far the worst location I've ever been to! Avoid at all cost! Not the first time for terrible service and food - definitely never going back not even for the free meal offered to make up for this atrocity! Save your time and money and go elsewhere!
Just been to their drive thru, ordered my meals online, and was told that they couldn't do the grilled chicken I ordered, I told them they could swap for a beef burger, and they said they run out of all the beef patties..... After that I cancelled my order and went to McDonald's. Now I understand why is called Hungry Jack's, that's how you leave the place.... Hungry.....
went to just go to the bathroom and ordered an iced mocha. no toilet paper and the drink tastes very nasty
Ok. There's one kid who obviously doesn't want to be there he is always miserable no manners when he takes your money he goes pay now no hello,goodby,no smile needs to do something he Is happy doing definitely no customer serviceFood: 4/5
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