Hungry Jack's

Reviews, get directions and contact details for Hungry Jack's

Address: 9/13 Dimboola Rd, Horsham VIC 3400, Australia

Phone: (03) 5382 7846

Website

State: Victoria

City: Horsham

Zip Code: 3400

Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

Update Info

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Reviews

You can't MISS Hungry Jack's as you come on the Western Highway, from the South Australia side into Horsham. Large Restaurant with Inside and Outside Seating. Enclosed Children's Playground, Clean Toilets, Drive Through, App Orders and Fast Service  Breakfast Burger, Hash Brown and Coffee to GO.

Staff was helpful and food was great.nExperience was good

I recently visited Hungry Jack’s, and I must say, it was an exceptional experience from start to finish. From the moment I walked in, the atmosphere was welcoming and vibrant, with a clean and comfortable dining area that made it a pleasant place to enjoy a meal.nnThe food was the real highlight of the visit. Everything I ordered was fresh, flavorful, and well-prepared. The burgers were perfectly cooked, with a juicy patty and fresh toppings, while the fries were crispy and golden—just the way I like them. The menu had something for everyone, and I appreciated the quality and consistency of each item.nnThe service was equally impressive. The staff was friendly, attentive, and efficient, ensuring that my order was accurate and delivered promptly. They went above and beyond to make me feel welcome, and it was clear they cared about providing a great customer experience.nnNot only all that but she offered us to dine in and let us pray for our religious duties during close to midnight and let us leave later after midnight. GOOD ON YA DONNA THE MANAGER.nnOverall, Hungry Jack’s exceeded my expectations in every way. It’s not just a place to grab fast food; it’s a spot where you can enjoy good quality meals, excellent service, and a warm atmosphere. Highly recommended!

Not bad, service was good, restaurant presented clean and burgers were well made. Bit more filling and would get an extra star for food. At least it was hot and fresh.

I don’t usually leave reviews, especially negative ones, but our visit to Hungry Jack’s in Horsham was so frustrating and disappointing that I feel compelled to share.nnWe stopped in for what we thought would be a quick bite during a road trip—nothing fancy, just a fast food meal to get us back on the road. Instead, we ended up wasting over half an hour of our time with absolutely nothing to show for it, not even an apology.nnWe placed our order and paid at the counter like normal. The restaurant wasn’t particularly busy, and there was no indication that there would be any delay. We sat down and waited patiently at first. Ten minutes passed. Then fifteen. We assumed they were just behind and didn’t think much of it—until we hit the 25-minute mark, and still nothing. No food, no updates, no acknowledgment from staff.nnAt that point, we started to feel like something wasn’t right. We looked around and noticed other people were also waiting, some clearly annoyed. It didn’t look like any food was actually being made. Staff were moving slowly, not communicating, and no one seemed to be managing the orders. There was zero urgency, zero organization, and zero customer service. It honestly felt like they were doing everything except making food.nnAfter 30 minutes had passed, we went up to the counter to ask about our order. The staff seemed indifferent and didn’t offer an explanation, an apology, or even a rough time frame. Just blank stares and mumbled responses. At that point, we asked for a refund. The person at the register processed it without a single word of apology or even a basic “sorry for the wait.” It was like they didn’t care at all that we’d been sitting there for half an hour with nothing.nnWe left feeling frustrated, disrespected, and still hungry.nnThis was supposed to be fast food. There’s nothing “fast” about waiting half an hour and then giving up because the staff clearly had no intention of preparing our food anytime soon. I understand that things go wrong sometimes—equipment breaks, staff call in sick, rushes happen—but the complete lack of communication or care from the team made this experience far worse than it needed to be.nnIt’s not just about the wait—it’s about the attitude. If someone had just said, “Hey, we’re running behind,” or “Sorry for the delay, your order’s coming,” that would’ve made a huge difference. But they said nothing, did nothing, and offered nothing but silence and disinterest. That’s not how you treat paying customers.nnWe’ve eaten at plenty of Hungry Jack’s locations over the years, and usually the service is at least decent. This location, however, was by far the worst we’ve ever encountered. If you're in Horsham and looking for a place to eat, I strongly suggest going literally anywhere else.nnBottom line: save yourself the time, stress, and disappointment. This Hungry Jack’s is a mess—poor service, unacceptable delays, and staff who don’t seem to care. It’s hard to imagine a worse fast food experience.

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Reviews, get directions and contact details for Hungry Jack's

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