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Reviews, get directions and contact details for House of Travel - Stephen Parsons

House of Travel - Stephen Parsons

About

House of Travel Stephen Parsons has been committed to the Manawatu traveling public for over 29 years. We are the largest agency in the area.

Story

Stephen Parsons House of Travel has been committed to the Manawatu travelling public for over 29 years. We are the largest agency in the area.

Address: 20 The Square, Palmerston North, 4410, New Zealand
Phone: 06-356 7051
zn.oc.toh@thps
State: Manawatu-Wanganui
City: Palmerston North
Zip Code: 4410


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed


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Reviews
Monica was very helpful and answered every question we had. We had lots of questions and different departure airports to think about. She gave us all the options and arranged flights from Palmy which saves us having to drive to wellington. Going to Fiji from Auckland now gives us more time at the resort as well. What a great experience. MONICA IS GREAT !!!
Linley Pearce and the House of Travel Team from Palmerston North have always been incredibly helpful. Far more secure booking with them than using Apps like Skyscanner!
Suzanne was friendly, helpful and made an effort to think about timing of arrivals and departures that would suit our family
Caitlin was excellent to deal with,she showed great interest in what I had to say,and offered fantastic advice,made the entire booking so stress free
Learning my parents have been well over charged and not given all the info they needed for their first trip overseas in a decade, very disappointing and alarming. Charged nearly $1,500 more for flights and accomodation which we have since priced ourselves, is simply outrageous and then to not be given all the info they needed for the stay until it was too late to make changes, ie. not being made aware they can’t check in at their hotel, because it’s serviced apartments and they must lug their bags over 2km away to check in, simply poor service. Bonus points, my mother in law went here to get prices for palmy to Gold Coast and was told $1,500 return minimum - went online the same day and booked flights for under $900. Used to be an amazing place for travel advice and highly competitive, now there to extort. UPDATE: thanks for your reply, but it all sounds like dismissive retailer mentality. $4,700 for palmy to Gold Coast return and 6 nights accom is extortionate. And we checked the mother in laws flights the day she came to you and couldn’t find a single return fare even close to $1,500, the most expensive online was $1,200 for the exact same travel period provided to the staff member. Not that it matters, won’t be using HOT again anyway.
Spontaneously trip planned, and going to Suzanne HOT The Sqaure, everything was organised and paid for within 4 days. Hassle free and friendly service it was great. Now we can sit back and look forward to our trip.
We changed our minds a couple of times and Nicole was so sweet about us doing that. However from the get go she was friendly, helpful and efficient with our requests and responded to all my weird enquiries with good humour and speed.
I felt reassured the Nicole had fully researched to find me the best fit for my travel plans in terms of dates, convenience and price.
Under the very stressful family emergency, was able to book and fly out the same day
Monica was patient and knowledgeable and quickly organised a great holiday for use
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