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Reviews, get directions and contact details for House Call Doctor

House Call Doctor

About

We are a 100% bulk billed after hours in home Doctor service. Call 13 55 66 or visit www.housecalldoctor.com.au

Story

We currently service the following areas -

Brisbane
Hervey Bay
Maryborough
Bundaberg
Rockhampton
Gladstone
Townsville
Toowoomba
Gold Coast
Sunshine Coast
Cairns
Mackay

Coming Soon -
Mackay

Address: 196 Wharf St, Spring Hill QLD 4000, Australia
Phone: 13 55 66
State: Queensland
City: Spring Hill
Zip Code: 4000


Opening Hours

Monday: 12:00 – 8:00 AM, 6:00 PM – 8:00 AM
Tuesday: 6:00 PM – 8:00 AM
Wednesday: 6:00 PM – 8:00 AM
Thursday: 6:00 PM – 8:00 AM
Friday: 6:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: Open 24 hours


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Reviews
They arrived very promptly, within half an hour of making the booking which I was very thankful for. The consult was a bit weird though, all over in less than five minutes I’d say. He gave me two tablets to take but wouldn’t give me a prescription. At least I don’t have to go to the pharmacy but it just seemed a bit unusual.
7 years ago (24-03-2018)
Pretty average experience. But, I got some scripts and didn't have to leave the house. First time using home Dr so don't know what else to expect. Looked in my throat for a second. Didn't take my temperature, or blood pressure, just checked heart rate. Didn't seem interested in informing me of anything. Also didn't really listen to the abnormally of my symptom onset. Just prescribed me antibiotics, felt very mechanical and routine. Clearly someone who isn't loving what he's doing. Maybe it's just a roll of the dive who you get come out. I think the main thing for me was the lack of updates/expectations management. It's really not hard to keep people updated. I waited over 4 hours for the Dr to show up, I was told 90 minutes. And when I called repeatedly to check, I was told he was on the way. Had a couple of patients to see before me... Still took 2 hours to arrive. Hard to believe considering my consult was less than 5 minutes. Anyway, a good concept, I hope one day a company can do this right and provide a good service. A few simple changes would make a big difference. 1. Update waiting customers regularly. 2. Don't get your doctor's from the bottom of the barrel 3. Define a better engagement process 4. Manage customer expectations Good luck!
8 years ago (08-08-2017)
If I could give 0 stars I would, called these guys a while back when I lived at a different address with severe back pain, was given a few painkillers tablets and to see my regular GP which I did, then I moved address and had to call these guys again and had the same female GP see me for the same thing again, she said she could’nt do anything and I’d need to go to hospital, after a while went past I phoned them up again for something else and was told over the phone “the doctor has put here their not to attend your address” so I had to call an ambulance, absolutely rubbish service, id hate to think if I was in danger, cause you’s wouldn’t be able to help!!!! DONT WASTE YOUR TIME WITH THESE FOOLS!
7 years ago (05-03-2018)
I booked a home doctor for my partner who's temperature was 39.4. He was feeling sick and I didn't want to put him in the car on a Friday night and go to a GP who was open late. Basically, whilst waiting for the doctor, I read the reviews and started to panic. I agree with comments about the driver who just wants your medicare card, he took the card, did what he did and left. But it didn't really bother me because after reading reviews I knew what to expect. My only issue was that I called at 5:15pm, the person on the on the phone didn't tell me the service starts at 6pm. The doctor we got was pretty good. He was here for about 10 minutes, after my partner told him the symptoms, the diagnosis was 'the flu'. We were told to take panadol then he just let himself out. But if he's not feeling better in the morning, I'll get a second opinion. I would try them again if I'm too sick to get myself to a GP after hours. Hope my review helps.
8 years ago (02-11-2017)
IF YOU CALL THIS MOB YOU WILL REGRET IT - I GUARANTEE YOU – THEY ARE AN ABSOLUTE JOKE. After waiting the first 3 hours, I called them back only to be told that there was still 5 clients in front of me - then called again after another 3 hours to be told that the doctor should have seen me by now and must have skipped over me??? They then said they would call the doctor as he was only just down the road and make sure I was next which did not happen - total wait time 6 hours until I rang back and CANCELLED THEM - worst service ever ever ever. YOU WOULD HAVE LESS WAITING TIME IN THE WAITING ROOM OF A PUBLIC HOSPITAL - NEVER AGAIN - ONCE BITTEN - TWICE SHY!
8 years ago (26-12-2017)
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