Hertz Trucks Klemzig

Reviews, get directions and contact details for Hertz Trucks Klemzig

Address: 344 North East Road, Klemzig SA 5087, Australia

Phone: (08) 8261 8833

Website

State: South Australia

City: Klemzig

Zip Code: 5087

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 8:00 AM – 12:00 PM

Update Info

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Reviews

I have nothing but good things to say about this branch of Hertz and the Plympton branch too very friendly, professional and courteous people.. Processing before and after our Van rental was effortless and stress free. Awesome job guys! We'll be back again no doubt

Had a hire car organised by my insurance company.  Staff were organised and helpful. Everything went smoothly booking in and booking out. Was all very quick and easy. Not sure of the prices as it was all covered by my insurance company. Hertz was definitely good to deal with.

Hired a 8 ton truck from these guys. Wasn't bad enough that the truck isn't kept up to scratch mechanically which saw me fighting the steering all the way to Roxby downs and struggling to get over 60-70 in most cases on a 110 km road. I was told the fuel is low even though it shows full on the guage as I had filled it up almost to the point of spilling back out before I returned it. Seems like they are quick to take your money without putting much at all if any back into their own investments. Won't be returning.

The Gentleman are very pleasant and helpful They explain everything clearly The vehicle i had was perfect Would recommend to anyone wanting to hire from this company...

As always, they are great. Great vehicles and prompt service with a full brief on how to use them.

Returned a minibus only to be told I had already been charged for an extra day even though paperwork states return time 8-12 and it was 11am, which is clearly misleading. The staff member who was cold and disinterested said they had tried to call. Turns out they had recorded my phone number incorrectly though they again took no interest or responsibility there. Next I was told that even though the fuel gauge indicated full tank, I had to go and put more petrol in as the gauge needs to be "past full". Not sure how someone who has never driven that bus before is meant to know such intricacies. As the staff member was unhelpful I tried contacting customer service but never heard back. Absolutely rubbish service.

Front of staff was not helpful when I didn't have the right cards on me. She gave me no other option but to walk away disappointed as it was within 20 mins of them closing. I could have been gone and come back before they closed, but she said no. Customer service is meant to be about finding solutions, not being cold and heartless.

I was impressed from the beginning with the reception service, the van was very good, rate was good and the return process was quick and efficient. The backed each stage up with emails including photos of the van and invoice details. Thoroughly recommend this company and this site in particular.

They were great to deal with face to face, but when I called about charges that did not match my agreement the worker became very rude and condescending. When trying to make a complaint there is no phone line, only email.

I got a rental car from here whilst my car was in for repairs. Customer service was great. My insurance company hired the car for me but it was one specific car. When i went in they gave me a choice whether i wanted to upgrade to a better car. So my experience was good here.

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Hertz Trucks Klemzig

Reviews, get directions and contact details for Hertz Trucks Klemzig

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