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Hertz Truck Rental Welshpool

  1. Welshpool
  2. Welshpool Car Rental

Reviews, get directions and contact details for Hertz Truck Rental Welshpool

Hertz Truck Rental Welshpool
Address: 130 Welshpool Rd, Welshpool WA 6106, Australia
Phone: (08) 9451 1244
State: Western Australia
City: Welshpool
Zip Code: 6106


Opening Hours

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: 7:00 AM – 12:00 PM

Update Info

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Reviews
I had a hire car for over a month, done through insurance, and Hertz provided a very nice car that was heaps better than the one I needed to replace. Never had an issue extending the time I needed the car for, again done through the insurance company. Rental and return were quick and painless, and the staff were all pleasant and friendly. I had no issues returning the car, but I did treat the hire car better than I did my own. Overall I had a great experience with Hertz, and would definitely hire a car from them again in the future if I ever need to.
Online booking was dead easy, the staff were excellent and explained everything. Like most hire companies there are fees but weren't too bad really. I didn't dent scratch or crash the truck so all good!
When you hire a moving truck, the website indicates that you can add on a 'moving pack' with a fridge trolley, moving blankets and straps. I also called to confirm this would be available to hire, and was told it would. At no point on the website or in this phone call was it made clear that the blankets and straps were only available to purchase, not hire. You only find this out when you go to pick it up - so if you want them and they are pretty essential to safely pack a moving truck, you'd have to pay hundreds of dollars extra just to get a handful of each. It's very sneaky that it isn't made much clearer prior! Aside from that, everything else was fine.
First, the business failed to deliver the truck as specified: tried to rent me the Toyota CH-R petrol instead of the true 4X4 with low gear, diesel. Fortunately, this was duly noted by me and timely taken care of by them. When I turned the truck back in, it was accepted by the station staff in a heartbeat, without any comments whatsoever. On the next day however, I got a call from the manager of sorts, who notified me that the truck would need the body paint job due to the scratches and the "deep dry clean" due to the diesel smell in the cabin. I asked to email me the estimate for reconciliation, and they never came back. One month later, the business returned my A$3K security bond - or whatever left of it, which was about 1/3 of the original amount. They kept the rest just because they could do so, without reconciling the amount with me. After this post was published, the business owner responded here publically, offering to reconcile the issue over the email. I responded instantly, with no further progress on the subject whatsoever. Obviously, this offer to reconcile was supposed to demonstrate their good will, but did not suggest any real action.
Long story short due to a car accident I didn't have my physical driver's licence. The staff were nice but the company was not very accommodating. It was a very stressful time for me and this made things worse. I had to call DOT to get approval. There should be certain exceptions due to circumstances. I won't be recommending Hertz.
I definitely fuelled the truck before returning it & it was running out of the opening, but the grumpy guy said I had not, I even showed the receipt for the refuel, but because there was an air lock it had dropped buy time I got back to the yard. Not happy Jann.
Very disappointed with the experience. Lady who served me was very rude and didn’t even bother to smile or treat me politely. I didn’t even know the process was over until after I asked is everything okay now, she just gave me a receipt while looking at her screen and just started doing something on her computer.
Fantastic service, clean reliable vehicles and friendly staff
Absolutely fantastic service, The 12 seater Minibus was immaculately presented. The passengers couldn't stop raving on about all the features, like usb ports, cup holders and climate control. Wonderful to drive and very fuel efficient. Highly recommend and will be using them in the future.
Plenty of staff, courteous and efficient. Easy to get in and out of the place. Vibe petrol to fill up the vehicle next door. Always have the cars ready to go. I don’t like the Isuzu D-max they have but hopefully using these keep the price down.
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