Hermitage Homes

Reviews, get directions and contact details for Hermitage Homes

Address: 2/4 Corporate Ave, Rowville VIC 3178, Australia

Phone: (03) 9213 0500

Website

State: Victoria

City: Rowville

Zip Code: 3178

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 4:15 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I used Hermitage for my investment home.  They were great during the build.  Great communication.  No issues.
HOWEVER once the house was complete their warranty section have been woeful.  Not answering emails.  Deflecting all questions when things have been found post delivery.  They have expected me to chase their suppliers to make warranty claims.  They have rejected everything, with no communication.  
I would NEVER use this company again.  
How you support your product and treat your customers says a lot about a company.  
VERY VERY DISAPPOINTED.  
Please feel free to contact me if you need clarification.  I'll gladly take the opportunity to expand on how shithouse they have been.

NOTE = TWO OF THE THREE 5 star ratings are unreliable ..  one person is an employee of hermitage, the other a Real Estate Agent.  ...

      
      
      
 7 years ago (14-03-2018)

Great builder, great quality & price, friendly and helpful staff, would use again if I ever build another home

 7 years ago (12-02-2018)

Rented a brand new house built by Hermitage for 2 years, appalling. Whilst it's a nice house, the structure and fittings quality are very poor. Cupboards and drawers falling apart, light fittings not connected properly, dodgy wiring in the walls, exterior bricks knocked out of the wall the day before we moved in to install the hot water system, which was never filled in no matter how many times we contacted the builder, main shower leaked through the wall into the 3rd bedroom causing mould on the carpet, the skirting boards as well as bedroom furniture and other personal items. Would never live in another one of their homes unless it was built properly with good quality materials.

 7 years ago (12-09-2017)

They are well known for their poor quality homes and dumping soil on next door land and then completely denying if you ask them. My friend built with them and the roof started having cracks in the second year. Stay away from this builder.

 7 years ago (22-10-2017)

My wife and I built a home through Hermitage Homes and we are quite dissatisfied with the extremely poor communication and problem solving skills of the Supervisor and Administrative staff.  The landscaping was quality is less than ideal. 

The process was not smooth and every request for an update was a challenge.  They would often advise me things had been fixed when in fact they weren't, and attempted on a number of occasions to decline responsibility to fix broken items and errors made during the build.  We have handed over almost two weeks ago and the Supervisor is still yet to amend outstanding items.  I honestly would not recommend this builder and would not build through this company again.

 7 years ago (29-08-2017)

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Reviews, get directions and contact details for Hermitage Homes

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