Helloworld Rowville

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About

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Story

helloworld Travel Rowville (ex Jetset Rowville) has been helping people achieve their travel dreams for over 21 years. With our commitment and dedication to our high standard of customer service and our extensive travel knowledge, we have been honoured with the prestigious National Jetset Office of the Year Award for 2003/2004, 2006, 2009 & 2010. Starting out with 2 consultants and having grown to a team of 9, our constant repeat clientele is proof supporting what the team at helloworld Travel Rowville is all about.

Products

Flights, Holidays packages, Coach Tours, Cruises, Hotels, Car hire, Travel products, Foreign exchange

Address: 5/1091 Stud Rd, Rowville VIC 3178, Australia

Phone: (03) 9764 8487

Website

ua.moc.dlrowolleh@ellivwor

State: Victoria

Zip Code: 3178

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

Horrendous. We used to use them for corporate and leisure travel, yet their ability to get it right was often a challenge for them. Examples of some of their disasters, forgetting to advise change of flight times back from overseas, meaning stranded. Booking hotel in wrong location, eg travelling to and from Sydney and booked us into a Brisbane hotel, forgetting to book rental vehicle, the list goes on. Once or twice is acceptable, it's the norm. Complaining to management gets sharp rebuffs and guaranteed further problems. Slowly but surely our team simply moved away from using Hello World Rowville, as there were way too many issues. Hello World Rowville has shown its best to book online, and as a company we save money, as we get rebates from the major airlines, Hertz 1, Avis Preferred or Europecar privileges as well as chain hotel discounts for frequent users. We use well over 2,000 rooms a night within Australia, and 200 internationally. If they get it right it's good, yet they don't, nor do they care. Family covers up family.

 7 years ago (24-12-2017)

The female worker Karen was extremely condescing and rude, she was not eager to help me and was very passive aggressive when I had mentioned other prices I found. Go elsewhere, also $90 booking fees? What an absolute joke, save that $90 for your holiday and book elsewhere.

 7 years ago (09-02-2018)

Karen booked for me a series of planes over 4 weeks, both to and from Europe and internally, something I could not have managed as quickly  and cheaply. Her advice about baggage, online confirmations and insurance made my trip much easier to organise. Finally, I know there is a person and company i can ring if I strike a problem (but I doubt I will).

 7 years ago (06-07-2017)

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