helloworld Lambton Quay

What an excellent service, Loren and kally are just amazing, experienced and friendly. This will be the only place to go from now on to book my flights. Thank you very much Loren and Kally for your help and kind service. I really appreciate it . If you want to book or plan traveling avoid other places go see Kally and Loren at hello world.

We gave Helloworld details of two tours we wanted to take, and they were to book them and the flights. Covid intervened and the trips didn't happen, and we were told that Helloworld would be charging us "two or three hundred dollars". We were puzzled as we hadn't ever been charged by agents previously, but then the charge became three hundred dollars - each. The pricing seemed very vague to us with no strong rationale - after all, if you employed a tradesperson, you would get an itemised account. Also, we hadn't asked them to do much that would have involved hours and hours of time, so we weren't happy about that, but could get no satisfactory answers from them. In the event, when we accepted the offer of a refund from one of the tour groups, and accepted it, an amount of money was deposited in our bank account, and we were never informed what the company had refunded, or how that aligned with the amount in our bank. Since we had asked for clarification previously and received none, we just gave up on them. We felt we did not have satisfactory dealings with them at all, and certainly would not recommend them.

Best travel agency ever! Kally looked after us and got us safe and sound overseas despite the global pandemic. She did an amazing job looking after every details. It's so nice to meet people who loves their job and look so well after their customers : Thank you so much Hello World!