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HBF Health Insurance

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HBF Health Insurance
Address: Midland Gate Shopping Centre, 274 Great Eastern Highway, Midland WA 6056, Australia
Phone: 13 34 23
State: Western Australia
Zip Code: 6056


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

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Reviews
I have had to contact HBF twice in the last year, once to make a query for a patient and once to make a query regarding a motor claim. The first phone call was never answered. I was waiting on hold for over 40 minutes before I hung up. So far today I have been on hold for 25 minutes. HBF does a lot to promote its image and I have enjoyed their Run for a Reason events. The customer service has deteriorated however, and if a cheaper option were available, I would cancel my membership straight away.
7 years ago (20-02-2018)
They told me that they would be able to answer my call after a 5 minute wait.. I waited 35 minutes.. now its 5.02 pm... and they are closed !! Nice !!
8 years ago (03-03-2017)
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