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Harcourts Queenstown

  1. Queenstown
  2. Queenstown Real Estate Agency
  3. Otago Real Estate Agency

Reviews, get directions and contact details for Harcourts Queenstown

Harcourts Queenstown

Story

As Otago’s largest and most established real estate company, we specialise in making dreams come true. That’s the whole reason we come to work every day.

We’re truly dedicated to offering the highest level of service. We’re committed to building great relationships with you and sharing in your vision for your property. We’re passionate, enthusiastic and personable. And it's these characteristics, along with our expertise and long-standing experience in real estate, that make us the go-to real estate company in Otago.

Harcourts Queenstown is part of Highland Real Estate Group Limited, which operates six offices across Otago. Together, we’re franchised to the worldwide Harcourts group. We have a global presence, but it’s also our clear intention to think locally.

We can help you sell, buy and rent property — be it residential sales, commercial and rural sales or property management. Please get in touch to find out more.

Impressum

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Address: 39 Shotover St, Queenstown 9300, New Zealand
Phone: 03-441 0777
zn.oc.struocrah@nwotsneeuq
State: Otago
City: Queenstown
Zip Code: 9300


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
As absent property owners, we have had Harcourts manage our property for many years. As long as the property is relatively new and in perfect order, they are great. However, any issues with tenant damage or maintenance beyond a simple leaking tap become the owner's stress. We have been very stressed and disappointed with this management style. They are very nice people and perhaps great if you are a local, but if you are overseas and want peace of mind, we have not been granted that for some time now and would not recommend them if your property is over 10 years old as it becomes too complex for them. We have also found at times the layout and irregularity of their statements an issue for tax organisation. In response to Harcourt's regrettable response to us below, and phone call of disapproval (re: the above review) to us whilst at work here in Australia, we would like to add, that we have had excellent help from another agency. This has relieved our stress enormously. Upon Harcourt's recommendation, we had a building inspector look at the property. After an $850 spend for this, he identified minor concerns only. There were not major construction issues at all with our property. We arranged most of the tradespeople ourselves from Australia, and all agreed that the construction was not the issue. So we cannot believe that Harcourts would now use this excuse for their inaction. We have had all of the issues identified by the inspector resolved in two weeks by another agency, after waiting months for Harcourts to resolve. Harcourts told us there were no tradespeople that could look at our property as it was too hard to get them in Queenstown, and even if they were "they wouldn't want to touch the place!". Harcourts did not action requests to resolve our concerns. In addition, we have just had to have the entire house repaired after an $8000 painting job Harcourts arranged on the house 18 months ago went awry. We were recently told that the problems with the painting they arranged had made them loath to action further repairs for us?? The home is no better or worse than any home constructed in 2005 in Queenstown. We became very stressed being telephoned to drop our work here in Australia and come and "project manage" what turned out to be ordinary repairs over there - as per the inspector's recommendations. We have found the entire process devastating and our very much loved asset has become a great financial and emotional stress for us as a result of the communication breakdowns. We do not appreciate Harcourt's current attempts to undermine our review. Indeed we were very fair and factual. We are very relieved to now have an agency that is actioning repairs and achieving excellent results.
8 years ago (07-09-2017)
Save your money. This place will schedule a viewing for a house or apartment only to call before your viewing and cancel due to the place already being rented. Why would they schedule a viewing if they are already negotiating with another tenant? Bottom line: A waste of time you could spend searching for other places. I do Not recommend!
9 years ago (05-06-2016)
Very professional!
8 years ago (02-03-2017)
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