Harcourts Holmwood Real Estate - Ilam 2 Office

Reviews, get directions and contact details for Harcourts Holmwood Real Estate - Ilam 2 Office

Address: 397/399 Ilam Rd, Ilam, Christchurch 8053, New Zealand

Phone: 03-351 3002

Website

State: Canterbury

City: Christchurch

Zip Code: 8053

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

Not sure if these people know what they are doing. In the last year, two inspections - first one complained of mould in the bathroom and blamed me - however if they had looked more closely they would have seen it was behind the beading and had been there since I moved in in 2013 - no remedial action to fix it. The final inspection after I had moved out due to their management decline over the past year, they couldnt find certain items, so I provided a response to where the items were - you guessed it they found it.
They also send out emails of notices - one said was for a repair when in fact it was for a quote for a heat pump, the other again was for repair but then went on to say it was to allow a person to view the property. Clearly communication skills are lacking or oh Ive got a template that will do. They then wanted me to arrange a time for the heat pump to be installed. I wonder do I look like a property manager?
Then threatened to send me a vacate package when I didnt immediately respond to their request re renewal - which they weren't allowed to do as I only had to contact them 21 days prior. Couldn't make an informed decision re renewal,as the offer was: do you want to renew for another 12 months? Nothing about pricing or anything else ie possible insulation needing to be done.
I was also robbed twice. on the second time I asked for a lock to be put on the vestibule door to make it more difficult for burglars - no response.
In four years the only maintenance was to install another smoke detector. All repairs were met promptly.

      
      
      
 7 years ago (08-02-2018)

Esa

 8 years ago (15-03-2017)

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Harcourts Holmwood Real Estate - Ilam 2 Office

Reviews, get directions and contact details for Harcourts Holmwood Real Estate - Ilam 2 Office

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