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Reviews, get directions and contact details for Grand Motors Toyota

Grand Motors Toyota

About

Celebrating 50 years, we will continually strive to satisfy you with expert advice and a friendly, professional, dedicated approach to customer service.

Story

Grand Motors Toyota – Oh What a Feeling!

Buying a new car is one of life’s pleasures and selling your old vehicle to make way for a new one should be an exciting experience too.

This is where Grand Motors Toyota can help and we strive to make everything to do with buying, selling and servicing your vehicle as easy as possible.

Since the 1950s we have provided you with a range of options and quality customer service that begins when you purchase a new or used vehicle, right through to booking in for a service or having parts replaced.

Grand Motors Toyota is your One-Stop Shop.

Not only that, but we take great pride in our Community and being part of it. Our Dealership supports many organisations and groups on the Gold Coast to make sure we do our part to help grow, strengthen and support our beautiful part of the world.

Motoring Community Safety Events (Free): We also have a well-known Community Safety Events Program designed for P Platers, their Parents, Over 50's.. and anybody else who would like to attend! Please keep your eye out for upcoming information.

We need to brag...Our Staff are not only highly skilled, but they're an amazing and caring team of people. We are very proud of each and every staff member, and for how they contribute to our wonderful company, as well as their efforts within the community.

* 5 ways we can help you

• We have a large range of New, Used, Demo including commercial and fleet vehicles to choose from.

• For your convenience, you can also book your vehicle into either of our Services Centres at Southport and Harbour Town, over the phone or online.
• Our professional finance team can assist with a finance package that’s in-line with your needs and budget.
• We can also arrange insurance.
• We have an extensive range of aftermarket products and parts that can be arranged for you on-site.

* 7 things you may not know about Grand Motors Toyota

1. Grand Motors was established on the Gold Coast in the 1950s.
2. We became a Toyota dealer and Grand Motors Toyota in 1963.
3. Our Dealer Principal is Gregory Scott and our General Manager is Tim Unwin (who has 23 years’ industry experience).
4. We have more than 140 team members ready to help you right now.
5. You can now take advantage of our Service Centre at Harbour Town.
6. We have won many awards from the highest recognition for excellence in sales, service, parts and business management.
7. We have a strict quality policy.

* Our promise to you

We want to take the time to ensure you find your perfect match when it comes to your new Toyota or used Vehicle. We have a world-class Showroom that we want you to enjoy while we are in your company and we strive to ensure that you receive a warm and better than expected Guest Experience every time you come in.

We want to be your first choice for life.

* Get in touch with us

Call in and see us at 265 Ferry Road, Southport for Sales & Service, or 11 Gateway Drive, Harbour Town for Service. Phone us on (07) 5583 6888 or email [email protected] for more information or if you have any questions.

You can also head over to our website at www.grandmotorstoyota.com.au to see our range of New, Used, Demo and commercial vehicles, book a service or find out more information on Parts and Accessories or Community Events.

Address: 265 Ferry Rd, Southport QLD 4215, Australia
Phone: (07) 5583 6888
ua.moc.srotomdnarg@koobecaf
State: Queensland
Zip Code: 4215


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Absolutely Amazing service from both Chris Lee at Red Plum Vehicle Brokers and Jenna at Grand. This would be around the 8th new car I’ve been fortunate enough to purchase and this dealership excelled in every way. Love the brand new Prado...loved the personalized handover with balloons, bows and notification on stand in front of vehicle in showroom, a real wow factor. Thank you so much Grand & Red Plum. By the way, best Hot Chocolate too!
7 years ago (25-01-2018)
Great experience. We bought a used Prius at a great price. Adam and Sean were both patient, courteous and thoroughly professional. Highly recommended.
7 years ago (09-02-2018)
I was very happy to see that Sean and Phil are at the Ferry Road Office. This is the A team as far as buying a used car goes. I recently purchased a used Rav 4 as the family is expanding (new baby). The team which also included Dan was just a pleasure to deal with. No hassles ... no hard sell ... no tricks ... just wonderful family people giving wonderful service. It makes the process of purchase and finance so easy. Toyota Finance are extremely competitive. I would not ever consider another dealer. We are on to our second used Toyota purchase and extremely satisfied.
8 years ago (30-08-2017)
1 star (just to be able to post this review) - No stars at all. When in September 2017 Toyota service department completed their investigation to my car, I received fully comprehensive report stating: located noise with the belt tensioner assembly and a new belt tensioner & drive belt was supplied and fitted. Cost $780. Unfortunately, replacement of those two parts did not eliminate noise and engine was running with the same squeaky sound. (I have confirmed this by recording video and sound). Car was returned to me with unchanged condition. After unsuccessful attempt to fix my Aurion I opted for a second assessment. Issue in my car was identified (without any special testing equipment and $780 charge) in one minute by a local mechanic. My car is now running very well. The advice stated on Toyota invoice that rattle noise is only minor was completely rejected by another car mechanic where the correctly faulty part if not replaced would cause more damage and repair would be much more expensive. Below I am attaching the response letter I received from Toyota Service department: I have approached the service manager, I cannot blame the work shop for this fault. I can only apologise that you feel we are responsible for this. I promise you if it was something we had damaged or caused we would have repaired it. James. James is saying that for replacement of two non-defective parts in my car to the value of $780 the work shop cannot be blame. The question is - who is responsible and accountable for this mistake? James is apologising for my filling. It is very odd and strange statement I ever received. As James and Servicing Manager are not responding any more I am under strong impression they just prolonging this case to see how long it can delay before I go away. Janusz
7 years ago (16-12-2017)
Great Service and reasonable with cost of repairs.Would Recommend in relation to Toyota Servicing.
7 years ago (08-02-2018)
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