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Reviews, get directions and contact details for Goodlife Health Clubs

Goodlife Health Clubs

About

Goodlife Robina is a five-star gym and with access 24 hours, 7 days a week, we’re the envy of the coast’s fitness tribe.

Story

We’re up early with Group Fitness classes from 5:30am, so why not start the day strong with a freestyle cycle class or an athletic round of BodyAttack. The full range of Les Mills classes are on the timetable, plus yoga and Pilates, Zumba, and dedicated classes for kids.

We’re all about offering you the best facilities 24/7 including a ladies-only area, Functional Training Zone and a sauna and steam room to help you relax, unwind and detoxify.

Of course if you need guidance or motivation at any point we have a stable of personal trainers with specialties ranging from strength conditioning and weight loss to sports-specific training and competition prep.

To cap it off, we have a convenient child minding facility for those with their mini-me’s in tow.



"Goodlife is one of Australia’s largest and most popular gyms supporting its members to live healthier and more active lifestyles. With 90+ locations Nationwide, Goodlife makes it easy to find a club close to home or work.Our world-class gyms include state-of-the-art cardio and strength facilities, dedicated Group Fitness studios with Les Mills, Cycle, Strength, Dance and Mind Body, HIIT training zones and expert Personal Trainers. As well as Arena and Reform Pilates in select locations.At Goodlife, our purpose is very clear – we inspire people to achieve great things and we’re here to show you that regular exercise isn’t just good for your fitness, it’s good for life. Visit our website to view our full list of facilities and open hours."
Address: Robina Town Centre, Robina QLD 4226, Australia
Phone: (07) 5562 3700
ua.moc.efildoog@anibormgc
State: Queensland
City: Robina
Zip Code: 4226


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Tbh i think the staffs needs to be more updated with the cleaning joined here 3 months ago and have been 4-5 times a week and never seen anyone including the staff wipe the machines down or clean in general.nTo add on the list, the machines are old, and rusty, about 5 machines are not functional.nApart from that, it’s not a bad gym.
Ive recently joined Goodlife Robina, mainly as I was looking for affordable Reform Pilates classes. The moment I walked in I decided I was going to join. It's not big or busy and has a lovely light and airy atmosphere. Staff are friendly, helpful and knowledgeable.
The staff and classes are good and overall I would recommend Goodlife Robina however new members should be made aware that you will be fined $10 as a “no show fee” if you miss a booked class and you’re only allowed to cancel 2 hours or more prior. I tried to cancel a class 1hr 40 mins prior as husband was held up at work & I couldn’t leave my child home alone and it was the only class I’ve ever missed but you still get charged. I agree that a fee should be charged to repeat offenders or give members an hour prior to cancel, this still gives plenty of time for someone to take your place.
Dear Manager,nnI am writing to formally express my disappointment regarding an experience I had at Goodlife Robina on March 2nd. As a long-term member of nine years, I have always valued the facilities and atmosphere at this gym. However, my recent visit left me feeling disrespected and dissatisfied.nnOn that day, I arrived 25 minutes before my scheduled class to use some of the equipment on the gym floor. I specifically wanted to use the inner/outer thigh machine and patiently waited for approximately 15 minutes while two young members were using it. I approached them and politely inquired about their remaining sets, to which they informed me they had two more. I continued my workout nearby, keeping an eye on the machine.nnAs soon as they finished, I moved toward the machine, only to find that another member—who had been using equipment adjacent to it—immediately took the spot without having previously queued or indicated she was waiting. I explained that I had been waiting and had spoken to the previous users to confirm my turn. Despite this, she ignored me. I even asked the two girls to confirm that I was next, which they did, but the other member still refused to acknowledge this.nnIn response to this situation, I approached the reception and spoke to Irene , who came to assess the situation. The other member claimed she had also been waiting, despite never having indicated this. Irene then informed me that the gym does not have a queueing system and that equipment is available on a “first-come, first-served” basis.nnI find this rule disappointing, as it allows for inconsiderate behavior, making it difficult for members to fairly access equipment. Without a clear system in place, members who have been waiting respectfully may continuously lose their turn to those who take advantage of the lack of structure.nnDue to this experience and the gym’s stance on equipment usage, I have made the difficult decision to cancel my membership after nine years. I believe that a fair system—such as implementing a queueing policy for high-demand machines—would greatly improve the member experience.nnI hope Goodlife Robina considers refining its policies to ensure all members have equitable access to equipment. Thank you for taking the time to consider my feedback.nnIn response to GOODLIFE’s comment below, I would like to clarify that I was visibly waiting near the equipment after confirming with the person using it that they were on their last set. Despite this, your personal trainer Irene informed me that the gym does not have a queueing system and that equipment is available strictly on a “first-come, first-served” basis. She then allowed another person to continue using the machine.nnI believe it would be beneficial to ensure that all personal trainers are aligned with the gym’s policies, to avoid confusion and inconsistency in how rules are communicated and enforced with members.
Have been attending the gym for the last few months. The reformer classes have been good. Staff have always been unwelcoming at the front reception and I asked for support on the floor in the weights area because I’m a new gym person. So I was told, no one helps you for free, and I have to buy two PT sessions to help me. The rude lady at the front then asked if I wanted a female or male trainer, I asked specifically for a female and was told someone will call me ASAP. I then waited a week. To then get missed calls and SMS from a male trainer… I then emailed the GL inquiry email and got a rude response, which I explained to them all I wanted was support on the gym floor, and why I was being called one week later and by a male trainer.. no apology not even addressed the issue, Tania emailed me only saying how I can get out of my membership and I’d get a refund for my PT I no longer wanted as I don’t feel comfortable or supported by GL. They have absolutely no customer service and only want your weekly payment for the gym. Disappointed in the service and not addressing the issues. Definitely cancelling my membership as all staff at the front desk don’t acknowledge or say hello. Always rude and makes you feel uncomfortable.
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Directions to Goodlife Health Clubs with public transportation


Robina Town Centre 340 meters
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Robina Town Centre 350 meters
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Robina Town Centre Drive at Scottsdale Dr 480 meters
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Robina Town Centre Dr at Eastlake Apartments 490 meters
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