Giapo

Absolutely amazing. Pricey but definitely worth it because the portions are huge! The cones are definitely unique and the ice cream delicious. Staff super friendly, they explained everything to us when we got there and even turned on the heater in the little waiting room when it was getting cold and windy. An absolute must try when you're in Auckland!

Came here for dessert after a meal in the city. I'm glad I had saved room in my stomach as the servings here are pretty big. The menu boasts many choices of ice cream and how it's presented. When we couldn't decide they provided us with some nice taster cups which had way more than a typical ice cream store. The ice cream is great here, though, as I mentioned above, the servings are big, so it's probably not the healthiest of options. But let's be honest, you're not going to go here if you're looking for a healthy meal. This place is pure indulgence. Prices are a bit more than your typical ice cream, but there are extras see the pictures so you do get your money's worth. Staff were really helpful with everything as well.

Grossly Expensive , overrated and shocking. We went to the shop around midweek evening. We were welcomed by a lady at the main door. She said we have to order at the main entrance - she started explaining to us about the process and options thought were having a museum tour. The menu is confusing and you have to ask if you want to taste. Complex ordering process either designed by a person who has no idea what is hospo service or designed complex to create queues and show the business is busy. I ordered some type of strawberry flavour scoop which is a very small portion for $13. It didn't taste like strawberry, tasted just like ice with flavor. Also they put heaps corn flakey stuff and nuts on the top were horrible and I wasn't asked if I want them. Oh well never again .....

Hands down the best place to visit for a special occasion dessert! If there is a special occasion every week even better! If you are looking for a good recommendation you can’t go wrong with the Giapo Buono

It’s overpriced $16.50 for 2 scoops and the ice cream/gelato idk which it was supposed to be was icy and kinda tasteless . I got the bueno and cookies and cream. The bueno initially tasted nice because I was eating all the biscuit toppings that it was covered in. Then I got to the actual ice cream which was kinda average. The worst was when I reached the cookies and cream base and it was basically very bland dark chocolate ice cream with Oreo bits. You are paying for the decorations. The saving grace is the waffle cone which is nice and crispy and the staff are friendly. Save your money. It’s also a bit strange how the owner/social media mgr responds to negative reviews…is it meant to be sarcastic? Negative reviews can often be entitled, rude or the customer being a Karen for no real reason but I don’t think genuine feedback warrants it…

Delicious and artistic ice cream. We wish the weather had been better and our stomach not as full because we would have enjoyed having a speciality cone. They look amazing!

Though I love their collaborations and creativity, Giapo is a bit overrated. It's more hype than substance. It's for the instagrammers who probably want to post a cool pic. Definitely not for people who genuinely want to sit and enjoy a cone. The ice cream melts insanely quickly and can become super messy and unpleasant to handle. Also for the popularity it has gained over the years, there should be more seating available or they should opt for a bigger location. If you're just grabbing a cone and wolfing it down as you walk, this is probably the place for you.

I wish Giapo would make like half portions! Yes, I am complaining about their generosity! Haha! The Buono really tastes like what's inside Kinder Bueno. You know the light cream. And the toasted hazelnuts on top just tastes like the luxurious Nutella.. Seriously masterpieces. It is a portion that will fill you up instead of dinner! Dulce de leche was also amazing! Loved them both. Massive portions for $11 each which I think is very reasonable as everything is top quality and from scratch!

Visit Giapo twice this year after I move back to Auckland. Chocolate Fondue is epic and it's so cheap when you use their App for the first time! Dulce de Leche is my favourite flavour so far, and there are different collaboration ice cream to choose from each month! Staffs are lovely and patient: Will definitely go back to try different kinds of ice cream! Just the price is a bit expensive in general.

I went on a Sunday night, the line was alright and I chose the Selfie Portrait 26$, which is same price for the Squid. If you don't like dark chocolate, don't order those. The squid is 74% dark chocolate and so is the selfie portrait. About the flavour, I chose the cookies and cream and it was really good. It was worth the visit.