General Travel New Zealand

Reviews, get directions and contact details for General Travel New Zealand

Address: 3, 126 Khyber Pass Rd, Grafton, Auckland 1023, New Zealand

Phone: 09-377 1764

Website

State: Auckland

City: Auckland

Zip Code: 1023

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Reviews

Exceptional Service. Very Helpful Staffs. 
Value for money. Definitely Recommend!!!

 7 years ago (21-12-2017)

Provided zero help when we needed it.  Two members of our small tour group of five missed the flight from the United States to New Zealand due to weather delays. When the two arrived in Auckland one day later, the tour had already begun. So our party called the emergency contact number we were provided. The travel company was no help at all - they provided zero assistance to our party. Additionally, one member of our group lost their cell phone on the bus on the last bus ride of the tour. We contacted the tour company to request the bus be searched and the phone mailed to our next destination.  Were able to track the phone to different locations - all bus terminals/depots so we knew the phone was on the bus. However the tour company said they could not locate the phone despite us telling them where it was. We thoroughly enjoyed New Zealand and more than likely will go back sometime. But we will certainly not use this tour company again.

 7 years ago (06-07-2017)

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General Travel New Zealand

Reviews, get directions and contact details for General Travel New Zealand

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