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Gardian Insurance Services

  1. Mackay
  2. Mackay Finance

Reviews, get directions and contact details for Gardian Insurance Services

About

The Gardian Group ..."With you, at every step."

Story

Gardian is a Mackay's only locally owned Insurance Broker and Real Estate agency that has joined forces with Mortgage Choice and Mortgage Choice Financial Planning. We provide our clients with a range of quality services including property sales and marketing, investment property management along with finance and insurance. Gardian offers a new level of customer service, professionalism and innovation to the real estate and insurance industry. We are a strong team and are determined to stand out from our competitors in every way. We are proud to say that we are simply the best with our quality control systems, high professional standards and ethical values. Whether it is Sales, Financial Planning, Insurance or Property Management we are with you, at every step.



"Gardian Group have been a local business in Mackay since 2000 and we pride ourselves on giving back to our local community.Gardian Group specialise in a variety of different services:- Gardian Finance- Gardian Insurance- Gardian Financial Planning- Gardian Real Estate- Gardian Property Management- Gardian Commercial Sales and LeasingWe have three different offices located within the Mackay CBD:- 73 Wood Street for Real Estate Sales, Finance and Financial Planning- 88 Victoria Street for Property Management- 94 Victoria Street for InsuranceJump on the website to book an appointment with one of our specialists or give us a call.Gardian is “with you, at every step.”"
Address: 73 Wood St, Mackay QLD 4740, Australia
Phone: (07) 4957 7424
ua.moc.naidrag@nimda
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Sonya Lester has managed my rental property for at least several years now. Property management can be a difficult task. Sonya is always open, pragmatic and helpful. She works through issues as they occur, and finds the best way forward. I highly recommend Sonya to anyone who is looking for a rental property manager.
Guys you need to improve your communications. Owners or for that matter tenants should not have to constantly hound property managers to get information on repairs, quotes, leases etc. This is one of the reasons I have taken my properties away from other Property Management companies. Also, a little tip. Replace whoever it is that answers your office phone. He's probably a nice bloke, but his phone etiquette is bloody appalling and it reflects poorly on the business.
Absolutely despicable in the rental department. DO NOT RENT THROUGH THESE GUYS. You well get harassed. If you put in maintenance request they will no only get ignore but your rent is guaranteed to increase until you cannot afford the place. Then you will not get your full bond back no matter the condition of the property. Not only will I never rent through this company. I am also looking to buy a home shortly and will with out a doubt avoid any properties listed by them! RENTERS BEWARE!
Thank you Gardian - the renewal process was simple. Monique really went the extra for us ensuring our needs were exactly met as we had requested. Appreciate the great service.
In 2017 we invested in a property in Bucasia and chose Mackay Rentals later Gardian Real Estate to be our property managers. As we live in Melbourne, it needed a good property manager to look after things for us. We were extremely lucky for the agents to assign Sonya Lucas to be our property manager and we have never regretted the decsion. Sonya has been brilliant and her skills have regularly been on show, as has her professionalism. We have now sold this property and it will be sad to say goodbye to Gardian and especaially Sonya who has become somewhat of a friend. Thanks again Sonya for everything and best wishes for the future and yes, I will annoy you from time to time. I'm happy to recommend Sonya to any investor needing a property manager.
I would just like to say that I would Highly recommend Gardian Realestate Mackay. They are a very well organised and professional Team and made the task of selling our home a very pleasurable and stress free experience. Our Agent Pat also did a fantastic job with helping get our house sold with his commitment, knowledge & honesty. So if you are ever wanting to Sell or Buy then contact Gardian. You won’t be disappointed
We were looking for a rental to move in since early January. Due to not having much luck with real estate I posted on one of Mackay pages hoping to find somewhere privately. Kylie sent me a msg that she works for Gardian real estate and that she can give my details to their leasing specialist to see what they can do to help. Shortly I got a call from Rochelle who explained a bit more about the application process and where we are standing. Not even a week later we were successful in one of our applications and managed to rent a unit! I wanted to thank Kylie and Rochelle for helping us out. It's definitely worth to reach out sometimes and speak to real people instead of just applying blindly on the internet! I have no doubt we will be happy in our new unit and that Gardian will be our new favourite real estate agency thanks heaps again!
I have my property managed by guardian and have had nothing but dramas from day one. Being charged for services that didn’t happened after discussions I was reimbursed. receiving invoices for work done from the previous financial year so I can’t claim the invoice. I call up and just get told “yeah don’t know what happened there”. I will be changing property managers soon. Nothing short of dreadful. Have family that have properties managed by guardian as well and they’re leaving too. Complete incompetence.
Everyone is entitled to their opinion and here’s mine! Sonya Lester has been my property manager for many years now. I have even vacated my properties and moved into another property with Sonya. She is very straight to the point but she is also very understanding and does things to the law but will explain them to you and yes there’s been a few issues but as everyone is human and makes mistakes but these are owned and I have appreciated the honesty and have moved on from these. Just remember when reading these bad reviews there is always 2 sides to the story and unfortunately Sonya or other agents don’t get to say her side here but if you follow the guidelines and do what is needed as a tenant you will have no issue.
Do not rent through these people since mackay rentals joined them. They will make it as hard as possible for you in every way. Sonya Lester is the absolute worst rental manager I've ever had to deal with
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