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Fremantle Opals

  2. Western Australia Jewelry Store

Reviews, get directions and contact details for Fremantle Opals

Fremantle Opals

About

Established in 1985, Fremantle Opals is an owner-operated business specialising in hand-crafted opal jewellery and fine unset opals, direct from the mines.

Address: Shop 15 35/27 William St, Fremantle WA 6160, Australia
Phone: (08) 9430 4334
ua.ten.tenii@slapoeltnamerf
State: Western Australia
Zip Code: 6160


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
I had a necklace that needed to be repaired so I popped into Fremantle Opals and what a pleasant surprise to be greeted by Clare and Chelsea, both have excellent customer service skills, they made me feel very welcome and fixed my necklace quickly and for a reasonable price. I have just moved and have ongoing issues, the girls even gave me advice on my leasing problems which helped me immensely. Thank you Clare and Chelsea for an enjoyable experience shopping with you! I can highly recommend Fremantle Opals for excellent customer service.
10 years ago (13-10-2016)
Photos of the opal didn't show how much non-opal was on the side of the stone nor the sizable dimple in the top. Buyer beware, if you are ordering from the U.S., there is a 10.5% customs duty you get hit with two weeks later from FedEx/U.S. Customs. I had no idea of this added cost.
10 years ago (10-12-2016)
What a fantastic shop to visit. The selection of opals is second to none and the staff freely shared their expert knowledge of the opals with us. We thoroughly enjoyed the time we spent and now have a beautiful opal. We thoroughly recommend a visit to Fremantle Opals. Thanks to Helen and her staff. The service was excellent.
11 years ago (14-01-2016)
Whilst I can say that they do have a SMALL range of beautiful Opals, my experience with choosing an opal and having my piece made by their in house (apparently Incredible) jeweler was nothing but disappointing and highly expensive for what was a massive fail. They don't exactly have a jeweler that will sketch your ideas for you, merely the retail staff do a poor sketch in pen on a crappy post-it and send it away for interpretation. The piece I had made fell apart in a couple of months, to later find out it was never stamped with a gold quality stamp and to be told they made the mistake offered to fix it. Credit to them they fixed it by using another jeweler in Melbourne, the piece again came back very average. Soldering was still showing on the joins and I did take it to another jeweler to have a professional opinion to be told that my $2000 had been wasted and the piece needed completely re-doing. I was at risk of the opal falling out and being lost once AGAIN! The store would not take responsibility for this and after arguments and arguments I am now having to have the piece melted down, which can not be used because the soldering spoils the gold and am having to have the piece re-made. ANOTHER $1000 mind you, I was way over priced the first time. I had this piece checked by 4 jewelers whom all shook their heads at such shameful craftsmanship. I finally found another jeweler here in Queensland who is now sketching colored sketches, we have meetings on ideas and top quality gold is being used. To what was a bad taste in my mouth over a beautiful stone I once bought it is now being rectified the way it should have been by Fremantle Opals. My advice is DON'T GET ANYTHING MADE BY THIS SHOP, THEY ARE NOTHING BUT RUDE, UNPROFESSIONAL AND OVERPRICED FOR TERRIBLE QUALITY
12 years ago (27-08-2014)
What a amazing store, full of incredible unique jewellery!!! Thanks so much to the friendly and helpful staff at Fremantle Opals for my beautiful earrings. Will definitely be back for more one of a kind pieces.
11 years ago (18-01-2016)
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