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Reviews, get directions and contact details for Forever New

Forever New
"Australia and loved across the globe, we're known for our effortlessly wearable and timeless collections that celebrate modern femininity.While we’re a global brand, behind the scenes we’re a collective of close friends: fashion enthusiasts, designers and in-store experts, who work non-stop to help our customers embrace and elevate their own personal style.Each collection is designed in Australia with a unique blend of seasonal trends, feminine silhouettes and of the moment detailing, giving you the confidence to feel beautiful in every moment."
Address: 211 La Trobe St , Melbourne 3000, VIC, AU
Phone: (03) 9650 6897
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-21:00
Saturday: 10:00-18:00
Sunday: 10:00-17:00


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Reviews
The staff were lovely in the store and very helpful..... BUT - I paid $179 for a new dress a ‘black & silver gown’ and on the same day I wore it - which was to sing on stage - glitter came off on everything! My arms, hands, the car seat, chairs..... I thought silver thread was woven into the fabric - but it’s mainly silver glittery stuff that’s already rubbed off on the side. There’s a big black patch there now without silver. Paying nearly $200 you’d expect much better quality! Really disappointed. Frankly - a refund would be awesome! ,
Great stop. Good service. Local knowledge. Family friendly. Plenty of money invested in doing it up. The camp and mess is great. The travel center staff were helpful and knew the region
Like another shopper I went to the store with the intention to replace an entire wardrobe after two years of working from home. I walked into the store, loaded clothes on my arm, was in need of help …. Received nothing! There was NO SERVICE, NO CARE, NO DESIRE to want to sell. Poor poor service. Perhaps all staff need to meet KPI’s and end of month and if they don’t benefits get taken away! Definitely will not be back.
If you enjoy being ignored, please go right ahead. Have been looking forward to go shopping in quite some time, since I'm a health care worker and haven't had much of an opportunity in many months. I walked in with the intention of buying a whole new wardrobe. And wow, did they make me feel insignificant. Not a " hello" no " can I help u find anything" one of the workers looked at me as I was carrying a load of clothing I wanted to try on, didn't even bother to ask if I wanted a change room, just looked at me and walked away. I guess if you're not a size 8, u don't matter to them. Completely disgusting behaviour, will never go there again.
I had the best customer service experience with a store member called Ashley. He went above and beyond to get the dress I wanted - they had ran out of my size so he got it transferred from Myer, and personally ran over to get it. He also transferred my online order which I'd incorrectly purchased without any issues. Absolutely amazing customer service as well as such a friendly and competent staff member. Will definitely be going back to the Melbourne Central store.
Darcy such a sweet and so helpfull girl, whom showed and taught me how to wear a shawl/ wrap and put me out of my misery ha and solved my problem. Great service and amazing customer service!!!! Thanks so much Darcy!!!
Fails to adhere to Australian Consumer Law. Head office hit me up in regards to arranging a refund for your stuff-up.
I have had a very good shopping experience at Forever New because they have a wide range of unique and designer clothes. I spent 2 hours here and I got an amazing collection for upcoming summers. All the crew is very helpful and attend their customer very friendly. Highly appreciate the effort of a lady from the staff who helped me a lot in my shopping
Their beautifully stylish clothes are very elegant, their 'cut' is good - in a nutshell their clothes are classy. In addition we can use Afterpay to pay for our goods which makes them affordable instead of dreaming about them. I'm 'addicted' to their clothes, I love to browse around first. Their staff are very congenial, welcoming and helpful too.
One stop shop friendly service
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