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Flight Centre Glen Waverley

  2. Bayswater Travel Agency

Reviews, get directions and contact details for Flight Centre Glen Waverley

Flight Centre Glen Waverley

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Flight Centre is Australia's leading travel retailer, offering domestic and international flights,holiday packages, cruises, ski holidays, last minute hotel deals, travel insurance, luxury travel, and much more.



"As part of Australia's largest travel agency, Flight Centre Glen Waverley is where travel dreams come true. Our experienced travel agents can help you with planning and booking flights, accommodation, tours, cruises, car hire, rail travel, and much more. Have you got a travel credit ready to be used? We can help with that too. Please visit our website, call or come in for more information."
Address: 235 Springvale Rd, Glen Waverley VIC 3150, Australia
Phone: 1300 835 650
State: Victoria
Zip Code: 3150


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Terrible service, staff really not interested in serving. I checked the website and it said it opened at 9am. On arrival at 9.20am, there was a big barrier across the business door see photo. The sign said trading hours were from 9am. I asked the lady inside if they were open and she said 9.30am. I pointed out that the sign said 9am and she said they were having a staff meeting. No smile, no "we shall be with you soon". She just was not interested in her job. Will not be back.
Cassandra Carnevale, Senior Consultant at Flight Centre, The Glen, Glen Waverley, has been our travel consultant for several years, including for our two daughters. Every time we have contacted her she has been extremely helpful , capable, patient and friendly. We found her to be extremely efficient, knowledgeable and open to finding travel options just right for us. When we were flying overseas just after Australian borders were opened in late 2021, Cassandra worked tirelessly to book alternative flights when ours were cancelled several times. She took the stress out of our travels and gave us great confidence with her knowledge and abilities. She answered all our queries quickly and if she didn't know the answer, she found out and informed us promptly. We think Cassandra deserves top marks for her fantastic level of customer service. We would give her 10 stars out of 5 . Bruce & Patricia Caldwell May 2022
I am so lucky that I had incredibly professional advice and support from Sophie Knight who is the store manager at Glen Waverley flight Center. Her dedication made my journey overseas so much easier. Throughout my experience I have found that she does not only provide high standards of professionalism but has a very caring, patient and an easy to approach nature. All other staff members at the Center are also very organised, helpful and friendly. A great and very pleasant experience with her and her Center. Excellent leadership and team.
After using flight centre for years, sad to say we will never use them again. They are more then helpful when they know they will get a booking and receive commission, however when it comes to aftercare or following up on travel vouchers or refunds they don't try very hard at all. It wasn't even worth escalating or putting in a complaint to Customer Care as they could not care less. After almost 3 years and contacting the airline myself I have now received the travel voucher I was entitled to.
I dealt with Lauren Patton who was very helpful. She was professional, quick with her responses and generally sorted out a few issues we had with booking a flight with Royal Brunei to the UK. We had a problem with the airline with type of credit card we could use, reservation of seats on the plane and frequent flier numbers. All were efficiently dealt with by Lauren in a very friendly manner. Note all communication was by email as telephone communication was not the best and person to person visits were restricted to appointments only, I assume due to lack of personnel due to COVID.
I have dealt with Flight Centre Glen Waverley for many years now and each time have had great service. Today, I was lucky enough to have Cassandra answer the phone and she has been a Gem... helped me make the right choices and I felt very comfortable also willing to print out my information for collection. Thank you very much. Alison
Cassandra did a fantastic job changing a flight at very short notice during the Christmas rush. I would highly recommend her services and she will my first choice for future travel. Thanks Cassandra for your help, much appreciated!
Very professional and a pleasure to deal with. Cassandra has gone out of her way to help us with all our bookings. Recommend to anyone wanting a great experience to start your holiday. Thanks Cass and the crew at Flight Centre Glenwaverley
Excellent follow-up service on flight bookings and other travel requirements such as visas and hotels by travel consultant Ankit Jain, at The Glen Waverley Flight Centre branch.
Lauren Patton was a tremendous help in booking our 2022-2023 Christmas/New Year flights. She was super friendly, shared my excitement for the trip, and went and above and beyond with communication and correspondence. She had so much patience with all my questions and handled my questions with grace. Very happy customer and will be returning again!
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Flight Centre Glen Waverley map

Directions to Flight Centre Glen Waverley with public transportation

The Glen Shopping Centre/Springvale Rd (Glen Waverley) 70 meters
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The Glen SC/Snedden Dr (Glen Waverley) 160 meters
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The Glen SC/Snedden Dr (Glen Waverley) 220 meters
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Glen Waverley Station/Railway Pde (Glen Waverley) 300 meters
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Glen Waverley Station/Railway Pde (Glen Waverley) 300 meters
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