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Edwardes Street Family Clinic

  1. Reservoir
  2. Reservoir Doctor

Reviews, get directions and contact details for Edwardes Street Family Clinic

Edwardes Street Family Clinic

About

Edwardes Street Medical Centre is a BULK billing practice

Story

Our Doctors who are also assisted by Practice Nurse and reception staff may be involved in your care for new and existing patients.

We offer:

Care plans
Immunisations
Work-cover
Wound care
Vaccinations
Travel Vaccines
Attending to emergency patients

Our reception staff are available to make bookings and to assist you as required.



"The medical team at Edwardes Street Family Clinic aims to provide comprehensive and thorough medical care to families. We endeavour to keep up to date with the latest medical innovations to bring an efficient and effective medical service to and your family."
Address: 32 Edwardes St, Reservoir VIC 3073, Australia
Phone: (03) 9469 5600
moc.liamg@cinilcylimafteertssedrawde
State: Victoria
City: Reservoir
Zip Code: 3073


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I rang this morning to book a Tele health appointment as I have gastro and no one ended up getting back to me even after I called back later on when they said that the Dr would call me when she finished for the day and never did. I use this place all the time but now, I think I may go else where. I'll be surprised if they call me back tommorow morning and apologising even after speaking to the receptionist several times not good enough. I shouldve just driven there and sat in the car!!!!. Not happy at all. Plus i needed a medical certificate for my time off and now they won't be able to do it now as they wont believe me
Dr Mikhail is a wonderful doctor! He pays good attention to detail and is great at assessing symptoms and diagnosing. Highly recommend!
Couldn’t book an online appointment because I have cold symptoms. On hold for over 40 minutes. How is someone supposed to get a doctor’s certificate?
Needed a Dr to look at my X-rays and Dr.vuctor and Dr.grace both said they didn't now how to understand or read a ray not sure who I meant to go see
Horrible. If I could post less than one star I would. I went to this doctors a couple of times as they were close to me home and I gave them the benefit of the doubt after the first time. I felt belittled and humiliated both times. I waited over an hour after my appointment time, and at this point saw my doctor park his car and arrive at the clinic! The doctor then gave me a local anaesthetic before leaving the room for a further 40 minutes, while he caught up on the other waiting clients. He continuously referred to me as 'sensitive' as I was frustrated by this treatment, and was feeling nervous about the appointment in general. I have just called this service again to ask to be forwarded some documents, and was again spoken to rudely.
Thank you Dr Victor and the front girls being so patient and helpful with me and my new born. The clinic is running smoothly in a organised manner. I finally find a family clinic that won't cause me additional headaches while we are needing help.
I've been to this clinic 3 times and each time I've had appalling service. Once I went in with severe abdominal pain and the doctor didn't even examine me- he just wrote me an ultrasound referral without giving me any advice on what to do or even touching/listening to my stomach. Today I was worried I had covid so I just wanted a telehealth appointment to get a medical certificate- I confirmed my email address with them twice but they never sent it! Tried to call them and for some reason they've closed early today.
Why do they keep taking walk-ins when they are running behind? Why not tell people how long the wait time is on arrival? People falling off list, not knowing how long clients are waiting. Receptionist laughing, gossiping loudly about medical details. "Why does she need a chicken pox Vax if she's 40" When I questioned wait time I was told it's always a minimum of an hour wait????!!!!
Truly awful. I attended this clinic twice because it is bulk billed and close to home. On both occasions, I waited ages and then the doctors legitimately gave me the script I wanted without asking one question or uttering a word. On the third occasion, I had to leave work early to make a 5:50pm appointment. I had a missed call late in the day with a voicemail asking to call back about "coming in early for my appointment". I tried calling back four times, with the line busy on three occasions and then finding voicemail. When I arrived, they had decided to close up early, so I didn't get my appointment and will have to go without my medication for a few days. Will not be returning a fourth time.
Not Again!!!! Booked an appointment for 10:50am and was called at 12 noon. And the reason? They missed out calling my name on the appointments list bucket..Very unprofessional for the front staff!!! And please put a smile on your faces, We are still customers!!!
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