facebooktwitterpinterest

Reviews, get directions and contact details for Edward Meller Shoes

Edward Meller Shoes
Address: 278 Collins St , Melbourne 3000, VIC, AU
Phone: (03) 9654 7838
State: VIC
City: Melbourne
Zip Code: 3000



related searches: edward meller chadstone, edward meller mosman, edward meller david jones, edward meller review, edward meller shoes online, edward meller brighton, edward meller shoes review, edward meller chatswood
Similar places near
Tie Rack Tie Rack 18 miles
Florentine Boutique Florentine Boutique 19 miles It was good I loved it heaps
Individuale Boutique Individuale Boutique 28 miles Elena is always professional and intimately knowledgeable on fashion and coordination...
Monster Threads Monster Threads 32 miles
Trenery Trenery 38 miles
Lloyd Shoes Lloyd Shoes 39 miles
Peter Sheppard Footwear Peter Sheppard Footwear 39 miles I've always received exceptional service in the Collins St store. I just bought a pa...
Bespoked Bespoked 42 miles
Saba Saba 48 miles
Somewhere Somewhere 49 miles
Alterations Now - Collins Alterations Now - Collins 50 miles Added two new pockets to my favourite pair of pants which didn't have any seams on th...
Mollini Mollini 51 miles Thankyou lysha for all your help . A very happy customer love my shoes regard Deb W...
Hannii Fashion House Hannii Fashion House 53 miles Hanny and her team are superb! I had a vision of what my wedding and evening dress wo...
Melko - Made in Brazil Melko - Made in Brazil 54 miles Melko brings unique South American designs to the streets of Melbourne. Go get your p...
Shag Shag 54 miles
Sure Store Sure Store 56 miles Very impressed with my experience. I bought a pair of shoes for my son at a bargain p...
Witchery Witchery 59 miles
Reviews
Best customer service I have received! Had ordered shoes which got lost during the shipping, edward meller called me and explained what was happening and kept providing me with updates! Was very apologetic, kind and extremely helpful!
I bought a lovely pair of boots from the David Jones Melbourne Edward Mellor concession 3 August 2019. They cost me $535.00, which I did not mind paying as my boots usually last 4-5 years, wearing 2-3 times a week to work, and cost per wear is appx $1.00. I have a high instep and a wide foot, which limits the boots that actually fit my foot and putting boots on is often difficult. I also have a problem with my thumb joints on both hands and find putting on boots difficult as I do not have the strength in thumb/forefinger to pull boots on with. The salesperson watched me pull the boots on by using the back tab however did not say anything. At the time of purchasing I explained that I had a high instep and finding boots to fit was a time consuming task. I was told how comfortable these boots were which they are once on, how waterproof they were, they last forever and that customers come back regularly not because the boots had worn out but to refresh their look. At no time was it mentioned that the tab was decorative only. These boots have a firm yet stretchy ‘fabric’ top and a loop on the back, which I hooked my finger into and pulled them on with. The boots were exceptionally comfortable once I had them on. In my work I travel a lot, and there are days when I do an interstate day return trip. This requires me to pull my boots on and off at security each time I pass through this means that in one day I have pulled the boots on/off 3 times. The last time I wore these boots was mid September 2019, having spent the day walking from meeting to meeting in Sydney. At airport security late afternoon, I pulled the boots off and then in trying to get them back on at the end of a long day on my feet, the back loop broke off. It was only with the assistance of a kind person that I managed to get the boots back on. Once on, the boots were still comfortable. I was away a couple of weeks for work and returned the boots at my earliest opportunity to the Edward Moller concession in DJ Melbourne early October. I was told that the loop was decorative only, not to be used for pulling the boots on with. I asked why I was not told that when I used it to pull on the boots initially when trying them on prior to purchasing. I did not receive a response other than I could speak to the manager. 30 minutes later the manager arrived and also told me that I should have known that the loop was decorative only and was not meant to be used for pulling the boots on with. She could arrange for someone to stitch the loop back on but that was all. Whilst the offer was to repair the tab/loop on the back of the boots it will never look like it was originally as it will have a series of major rows of stitching on it and will also be shorter than the tab on the other boot. If I had been told at the commencement of the ‘purchasing experience’ of this shortcoming, then I would not have bought the boots. As it is I spent $535.00 and have worn them approximately 20 times cost per wear is $25.00 pulled them on and off at least 50 times due to security at the airports, and it appears that I have wasted my money as I cannot put them on without using the pull tab. I request that my money be refunded as I am unable to wear these boots without pulling them on with the back tab. In the first instance I would not have bought these boots if I had been advised that the back tab was not for pulling the boots on with.
Purchased few amazing and stylish pairs. Customer service and your extensive range exceeded my expectation. Definitely will be back for more.. Thanks again
Shop suppose to open 9:30, unfortunately still waiting at out front at 9:45
Can it get any harder to buy shoes online. Received an loyalty code new customer that does not work! No integrity!
Terrible customer service. Completely ignored by the middle aged female staff who was more interested in playing on her phone.
One of the worst experiences I have recently had in a store. The manager was rude and condescending and had absolutely no idea about the of customer service.
Comment on this business

to add Edward Meller Shoes map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy