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Reviews, get directions and contact details for Drouin Home Timber & Hardware

Drouin Home Timber & Hardware

About

Opening Hours

Monday-Friday 7:00am - 5:00pm

Saturday 7:30am - 4:00pm

Sunday 9:00am - 4:00pm

Public Holidays 9:00am - 3:00pm

Address: 280 Princes Way, Drouin VIC 3818, Australia
Phone: (03) 5625 2955
ua.moc.rebmitniuord@pohs
State: Victoria
City: Drouin
Zip Code: 3818


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM


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Reviews
We just got some wood from here and the guys were very helpful and knowledgeable! Would highly recommend! Thanks again!
Very helpful. Needed to order part for my belt sander, and Leigh got on to it straight away.
Hit and miss. I have dealt with a young man in the timber section. He had no idea about timber rails, sizes and prices. I was probably relatively new, just ask for a colleague to help. The hardware guys seem a little arrogant, something that doesn't fly. The ladies on the other hand are brilliant and really try to help. I try and help support local businesses but you need to improve a little.
Always friendly and helpful staff. All products are great quality. I go here always before going to other big brand stores.
Today the service was fantastic, not sure of the ladies name but she helped me thoroughly with everything that I needed and was very patient because I ended up getting several items... great local shop and happy to keep supporting and great to receive such great service :
Greeted with a happy hello & can I help you with anything. Helpful as
Absolutely disgusted ~ customer service was non-existent. Went into the store at approx 2:45pm today with my husband & daughter ~ despite 3 team members standing at the counter area, we were not greeted nor acknowledged at all during our time in the store. Apparently their conversation was more important than actually doing their job. Shopping locally ~ what a joke!!! *Only receiving one star as it's not possible to leave a no star review.
Clean tidy and covid safe as it has been since the start of covid. The staff are very friendly and knowledgeable. Not a big store but I ordered something today and it will be in store and hopefully delivered on Friday depending on supplier. Great place.
I have always found the instore service to be pretty average. I bought a few trays of vegetable seedlings and found all of them to be badly root bound and totally unusable and should not have been for sale.
It's a real shame to see Drouin Home hardware choosing to discriminate against their customer base who have supported them through the years by choosing to shop at Home Hardware rather than the retail giant, Bunnings. Watching staff turning people away was sad to see.
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