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Reviews, get directions and contact details for Domino's Pizza

"Domino’s Pizza Aitkenvale"
Address: 186 Nathan St Shop 3 , Aitkenvale 4814, QLD, AU
Phone: (07) 4762 7277
State: QLD
City: Aitkenvale
Zip Code: 4814


Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:59
Wednesday: 11:00-23:59
Thursday: 11:00-23:59
Friday: 11:00-23:59
Saturday: 00:00-01:00
Saturday: 11:00-23:59


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Reviews
Ordered the $8 double beef and onion tonight. This is what I received. Half the pizza doesn't even have any beef or onion on it. Seriously how is this okay to hand this out to a customer. Please re train your staff We ordered 5 pizza's altogether and they were all like this with toppings mostly on one half of the pizza. There needs to be a sense of pride in a product that you deliver to a customer and I honestly don't understand how an employee can think this is okay to serve to a paying customer. Very disappointing. It doesn't make me want to order pizza here again.
Terrible place to order from waited well over an hour to have my food delivered tried calling the shop and there was no answer. To top it all off I ended up with some meat balls instead of the 10pk of chicken wings I ordered, paid $65 for this. This isn’t even the first time I’ve received the wrong order from this store!
Should've read the reviews before ordering from here. I've been waiting for two hours for "fast food" that cost me $109.55. Still waiting. Ordered at 10:30pm. Estimated arrival was supposed to be 11:30pm. I only live 3km away from this dominoes. It's 1:40am right now. 31st of Jan 2023. And I still have not received my food. I'd like to reimbursed.
Disappointing. Ordered food and waited about an hour for it to only see that it’s already been placed outside so obviously food was cold. Called the store for a refund as there was no call, no knock, no notice that the food was here. When I called the store they said the number we put didn’t work so it was our fault. However, the order was placed on a chair literally right outside of our front door but no one bothered do knock. Obviously just tried a number that didn’t work and then left. Spent $30 on food we can’t even eat. Not to mention a fly flying out of the pizza box.
Ordered pepperoni with 3 additional toppings, no additional toppings included. Multiple phone calls just rang out. Multiple messages to get a response and a refund were responded to with, sorry we’ll pass your feedback to the store so it doesn’t happen again. They get the orders wrong 90% of the time and the bottom of the cheesy garlic bread is always burnt.
This place is the absolute worst! Customer service is so bad. They never answer their phone. Ordered twice and waited over an hour for cold plastic pizza no apologies. Only to be told well we only have two drivers. Second time, it said my order was delivered and I received nothing. Went into the store and was told sorry there's nothing we can do. We never received the order when I showed my receipts. If they never received it, why would it tell me how far away the driver was? Who honestly manages this place. It's so sad the younger staff has all this pressure of being understaff with orders piling up and management does nothing about it!
Ordered a deep pan hawaiian pizza with bbq sauce, got a thin base pizza with no sauce or pinapple on it at all, was just plain dough and cheese with a bit of ham and some random green ingredent from someone elses pizza, Took 2 bites and was worst pizza i have ever tasted, The sour girl working the late sunday shift customer service was a struggle to even just say the price,
We paid extra to get the extra large pizza first photo and we’re so disappointed by the quality, we took it back and they kindly made another one for us second photo.
seriously i don't know who they get to cut the pizza's, for the last few orders seems like a aging blind ninja, and it seems that they throw it at her!!! not a single slice is even close to even, some are mere slivers of pizza, others are 1/4 of the pizza, when trying to feed a crowd, its annoying when the slices are no where near even. this is not good, a child, nay a monkey with enough trainingand im talking 5 minutes could cut better!!! Edit: because google won't allow 2 reviews by the same person about the same company!!!!! It seems that the blind ninja has been receiving training, a new pair of glasses, and has learnt a few things about fractions and how to make even-ish slices, but the ninja has failed to take in the first lesson of knife work, which is keep your tools sharp, the last offering of pizza, while the attempt was pretty much even, did not cut all the way through!!! Thus leading to tearing and ripping of slices, which leads to toppings being left behind!!!! Also it seems the blind ninja has been cross training in the pizza building department, with one of our pizza's looking like someone threw the toppings on half of it and said we are done!!! if i wanted a half and half, i would have ordered it!!! Also it seems that one of our pizza's has had a terrible accident and lost a bit of the topping to the side of the box. i think we might start going to the Hut of Pizza soon in desperation for a satisfying pizza, not a great pizza, but just good enough, because Domino's you are failing at good enough!!!!!!
My pizza was 20 min late and stone cold I rang 4 times before the phone was answered. Was told a replacement will be sent out but it will take 45 min to an hour to arrive. Not very happy very disappointed
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