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Consulate-General of Samoa

  1. Auckland
  2. Auckland Embassy
  3. Ponsonby Embassy
  4. Manurewa Embassy
  5. Papatoetoe Embassy

Reviews, get directions and contact details for Consulate-General of Samoa

Address: 141r Bader Dr, Mangere, Auckland 2022, New Zealand
Phone: 09-303 1012
State: Auckland
City: Auckland
Zip Code: 2022


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
The worse service ever. I applied for my pcc on the 4 th of September and got the copy of it on October then they said they will give me a call when they get the original of the pcc and they never did. If I didn’t call them they wouldn’t even bothered to call me to tell me that they received my pcc’s original. You guys are the worse.
Worst customer service I have ever experienced in life The man who answered the phone must be the one in picture on the page was so rude. Instead of helping me with a solution he questioned why I had to call on a public holiday. Helllooo?? It’s an emergency didn’t see it coming. Then he told me to hang up so he could look up the number of Consulate general of Samoa in Syd/Canberra and would ring me back but it was only a way for him to escape. How unprofessional, poorest service & unkind. It’s sad that he did this to a kind of his own, shouldn’t we be helpful to our Samoan people regardless of your position?? Now my solution to improve your service for the betterment is, elect someone who is more youthful and have been studying customer service for years. You may be intelligent or however you got the job but you are absolutely lacking at serving customers with patience & core aspects to handle any situation. I think you’re too old for the job and maybe a beer & holiday in Raro would help. Take vacations since life is too short to stress about the responsibilities you can’t contribute in Ps.. Be kind & be honest!!
Big thank you to Lana who is always calm and patient and is always on the other side of the line.
Very happy to go there for everything i need from Samoa... Thanks for the awesome service.
Nice, quiet atmosphere, helpful staff. Beautiful building!
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