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Reviews, get directions and contact details for Conroy Removals | Wellington

Conroy Removals | Wellington
"Established in 1972 Conroy Removals is one of Australasia's leading moving and storage companies specialising in international, national and local removal services for private and corporate clients.With branches throughout New Zealand and Australia and a global network of accredited partners we have the experience, expertise and infrastructure to provide trouble free and pleasurable moving experiences from beginning to end.We are a family business moving families, and we have established an enviable reputation for honesty and integrity. For the continued satisfaction of our clients and employees we maintain and insist on these qualities."
Address: 15 John Seddon Drive, Porirua, Wellington 5022, New Zealand
Phone: 04-238 4080
State: Wellington
City: Wellington
Zip Code: 5022


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Terrible service! Firstly, when I book the service I even didn’t receive the booking number, I made a phone call and confirm again, asking them to send me an email with booking number, the lady just told me to write it down even not sending me a formal email with booking number. Secondly, the work guys didn’t wear uniform and no face masks, they were late for half on hour and just came to the place randomly, it’s looks unprofessional and you even thinking they look like stranger, guys were so rude and careless fall down my expensive stuff at least three times! They even don’t have tools to unconstructed my bed frame, what a ridiculous service!Finally charge me 4 hours with $650! They just spend 2 hrs including traffic and charge me 4 hrs with poor service, I called to service team a lot of times to request some percentage of refund, the lady didn’t follow up and just leave it, definitely won’t come back!
We used Conroy for our move from Canberra to Palmerston North in November 2021. Had no problems with pick up time in Canberra and delivery here in NZ. Upon delivery on 23rd December 2021, some items were damaged. Photos were sent and insurance claimed. Claim got declined due to the restrictive nature of insurance cover. This understood, I have since been trying to get hold of Conroy to advise me as to their level of accountability because the fact remains that, when collected these items were in perfect condition and the damaged occured in transit. The claim is not huge and we can live with it if Conroy does not come on board with a solution but never ever will I use Conroy or recommend them to anyone else. An absolute unpleasant experience.
Not impressed with Conroys at all. At first I was pleased by the professionalism and promptness of their quote, and this put my mind at ease about moving my furniture from Wellington to Auckland. Things took a downturn later on. Their communication during the move was not great - after hearing nothing from the removal company in the lead up to the move I had to contact the centre on the day of my move to query what time they would be coming, and the furniture arrived in Auckland at 8am with no pre-warning whatsoever. Despite me clearly stating what items I was moving, the removal people did not bring a cover for my bed, and it is now dirty and damaged. They also broke a mirror during the move.
Delivered the heavy freight to the lounge room. One of the boxes seemed damaged but the product want affected.
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