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Coles Southland

  1. Cheltenham
  2. Cheltenham Supermarket

Reviews, get directions and contact details for Coles Southland

Coles Southland
Address: Westfield Southland, 1239 Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: (03) 9239 6100
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

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Reviews
I absolutely love this Coles store! The store itself is modern, spacious, stocks a huge range of products and is well serviced by lots of parking at Southland. But what has really sold me and made it my number one supermarket of choice is really the staff and atmosphere. In the years I have been shopping at the store, I cannot think of a single poor customer service experience. The staff seem to be universally engaged, happy and really keen to help and provide an excellent level of service. The 'vibe' is upbeat and the culture of the store seems to be really great. Special mention to the click and collect delivery service, which is consistently the best I have come across leaving aside the rude people who park their cars in the dedicated click and collect bays - but that is not Coles' fault. I can unreservedly recommend Coles Southland which is exactly what a great supermarket should be!
This in my humble opinion is the best Coles in Victoria. I haven’t seen a store bigger than this and has more offerings available anywhere else.nnThe amount of gourmet sections in this store alone is so impressive that you can truly buy everything you need here and not need to go anywhere else in Southland. The Deli section is a showstopper, with its display case a marvel to behold. The They even have a kosher section, something I have never seen at other Coles. The kitchen section on the right side of the store always warrants a pop in, you have sushi, pies, pizzas, salads & other various foods ready to take away and eat.nnThis might be the only Coles store I honestly get excited to go.
One of the best Coles in the area. Great variety of fresh food, veg, fruits and a wonderful bakery section. Love the displays in crushed ice. Friendly and helpful staff. The only two things to keep in mind are the underground parking is not the most convenient and the checkouts can take some time on busy days.
Don't trust Coles ordering online for pickup. Coles doesn't check for stock before confirming your order and doesn't even apologise if you drove to collect items they don't have. They push the guilt on customer.. 'you should have check the app, what do you mean you don't have the app, then check the web site.' The web site says order collected when they could not deliver.nExtremely poor customer service, if any. I would avoid at any cost.
Big store. Bananas at the front. Milk at the very back.nPlenty staff when I was there. Liquorland next door.nYou need to work the parking out...
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Coles Southland map

Directions to Coles Southland with public transportation

Southland Shopping Centre/Karen St (Cheltenham) 180 meters
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Southland Shopping Centre/Karen St (Cheltenham) 180 meters
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Southland Shopping Centre/Karen St (Cheltenham) 190 meters
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Southland Shopping Centre/Karen St (Cheltenham) 190 meters
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Southland Shopping Centre/Karen St (Cheltenham) 190 meters
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