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Reviews, get directions and contact details for Citibank

"Move to NAB:National Australia Bank Limited ‘NAB’ has been the provider of your Citi branded products since 1 June 2022.National Australia Bank Limited ABN 12 004 044 937, AFSL and Australian Credit Licence 230686 "NAB", is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd ABN 88 004 325 080, AFSL and Australian Credit Licence 238098 "Citi" and has appointed Citi to provide transitional services.This means that NAB is your product provider and references to 'we', 'us', or 'our' in relation to Citi branded products and services are generally references to NAB unless the context requires otherwise."
Address: Ground Floor, Citigroup Centre 2 Park St , Sydney 2000, NSW, AU
Phone: (02) 8225 1860
State: NSW
City: Sydney
Zip Code: 2000


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
I had a great experience with Citibank in the beginning and liked that international transactions were fee free. The people on the phone are very nice but the incompetence of the staff and the fact that they have the worst app in history means I have had to leave. Am now with ING and am very happy with them.
Do not waste your time and energy. 9 phone calls later and got nowhere. They do not care about the customer. They stonewall you at every turn, even when you have provided all the documents they ask for. The website information contradicts the information that the operators give you. They just lie!
Why have a business in Australia if the call centre is in a foreign country and you cant speak to someone in Australia when you ask very poor CITIBANK . How do l know that your selling my info to CHINA! for now im looking for a new home loan supplier to be rid of you all together i would rather give you -10
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