Chisholm TAFE Dandenong

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Address: Dandenong VIC 3175, Australia

State: Victoria

City: Dandenong

Zip Code: 3175

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Reviews

Would give a zero if I could. Student engagement team are rude and love to make things as difficult as possible. Daniel and Azra have the worst customer service skills i have ever come across. As an education provider, you would think that they want to support and set their students up for success. All Chisholm want is money. I will never recommend them to anyone in my industry or ever study with them again.

I went three times for english certificate 3 course they put me in waiting list so after 8 months they messaged me you can come to class as i did 6 months job so nessy behaviour just need some enlargement to give more guys chance to get their wanted skills.

Bad experiences with two faced teachers stuck right up their own arse, others did too. As evident by the other reviews here, it's got to be the upper management that's killing it for everyone else, and it's been this way for years. Place has gone down the toilet entirely. two stars. I should give one star, but I suppose there are worse places you could study, I won't mention them!

Chisholm is the most terrible institute to study in, careers team is the worst, I’m still waiting for response from careers team to find me apprenticeship from 5th of January with numerous emails from me sent to them and no response. The teacher for my electric pre-app class was rude and told some of my classmates to shut up and the quality of education is terrible. I absolutely hate Chisholm.

I am extremely disappointed in Chisholm customer service and admin side of things.  My course was great, I didn’t need help from teachers during the whole course luckily or that would have been a whole new nightmare in itself with the lack of communication they provide.  I finished my course in June 2021, over 18 months ago and I STILL HAVE NOT RECEIVED MY CERTIFICATE!!  I have chased this up over 20 times since I completed the course, each time waiting over an hour on hold to speak to someone who also turns out to be absolutely useless and tells me a different story each time as to why they cannot seem to send me my certificate.  I moved over a year ago and updated my address with them multiple times over the phone, each time the different staff member I spoke to told me it was updated successfully and my certificate will be sent out the next day.  Since chasing this up AGAIN I have finally been told that my address is in fact NOT updated and to update your details you have to send them an email. They are now claiming they posted my certificate 4 months ago to my old address after I had updated it with them 3 times prior to the date they apparently posted it to me.  They now are telling me they are going to charge me a $50 fee to post the certificate out again. Not a chance I will be paying a fee for something that is at no fault of my own, it will probably be sent to the wrong address because I have no faith in any of their staff at this point AND what sort’ve golden envelope are they sending my certificate in for it to cost $50 to send a single sheet of paper in an A4 envelope.  What an absolute joke, I will NOT be returning to Chisholm for further study and I advise others to look elsewhere for study.

So that's ridiculous I obviously contacted you guys from your website And you send me your website to answer my questions.. the website does not go into specific details of fees That's  just really ridiculous How about you answer your inquiries properly in detail.. frustrating that you won't put complete cost of course on website if you won't answer properly. And the website get acourse guide .. you don’t !! Nothing gets sent only emails and abundance of phone calis.. people want information before they decide not someone trying to talk you into something that you no nothing about

Overall, my experience has been positive. I completed my white card, EWP and Traffic Management through Chisholm and all very effective and knowledgeable people taking the courses. I have had issues with other applications for courses getting lost etc but overall, a positive experience. :-

Hopeless. I am currently "enrolled" in an online course. Or so I thought. Turns out you have to re-enrol every single study period by calling the generic "Student Engagement" hotline, where you get a different person every. Single. Time.  Not once did anyone mention the whole "re-enrol" requirement to me at the point of first engagement or contact, there is no email to remind you, there is no note on the Moodle if there is, it's impossible to see, as that is an absolute mess of information. I had completed 2 modules and was about to commence the 3rd now it is highly likely that I have to wait to next year to complete it as I missed out by a single week to re-enrol on a technicality.  I am only writing this review in hopes something gets done about it, because I know that nothing will happen on their end.  I'm only sticking with the course as its free and I'm already too far into it now. I cannot even begin to comprehend how difficult it would be to obtain a simple transcript of completed units. Sends shivers down my spine just thinking about it.  Do not consider Chisholm at all and Godspeed to the rest of us who are stuck here until our time is up.  *edit* I have been told to email the feedback department at Chisholm, which I have done this morning, I have also lodged a formal complaint via their website. I will be keeping track of how long it takes for me to a receive a reply. I will also be emailing every day in the morning and evenings to follow up.

Absolute Dumpster fire of a Company! It's insane that they're allowed to operate. I heard it's the upper management that all the teachers and staff are leaving constantly, apparently not listening to suggestions to make it a better workplace.  They don't have enough customer support administrators, you would think that because they train so many, that they would give the qualified ones jobs? But I guess they don't hire people with Chisholm Certificates!  Customer service is absolutely Dismal. You don't hear back from anyone and it's been like this for 4+ years. I give them another go, every so often, but no still trash. They lie about contacting you saying they "missed you" when they never make contact. They hardly Ever Reply to email enquiries.  It is an absolute MESS, get you're act together and send this to upper management feedback.

I had my best education experience here. Teachers have relevant industry knowledge, workload is reasonable and I was very happy with my grades upon completion of my course. Highly recommend studying Justice with Chisholm!

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Reviews, get directions and contact details for Chisholm TAFE Dandenong

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