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Chemist Warehouse Sunbury

  1. Sunbury
  2. Sunbury Clothing Store

Reviews, get directions and contact details for Chemist Warehouse Sunbury

Chemist Warehouse Sunbury
Address: 79 Evans St, Sunbury VIC 3429, Australia
Phone: (03) 9744 2644
State: Victoria
City: Sunbury
Zip Code: 3429


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews
My husband went to pick up this order at Evans Street Sunbury, as I am disabled and unable to get to that store. I put the order in at a store close to his work for his convenience. I did not see where I could nominate him as the pick up person so assumed that having the email with the details would be enough for him to be able to collect. The staff refused to allow him to collect. He had me on the phone and they refused to talk to me, we offered FaceTime to show my ID and that was refused as well. They were very unhelpful, refusing to let my husband talk to the manager, they said the manager had gone home…so who was managing the shop if there wasn’t a manager on shift?? the staff were incredibly unhelpful. When he asked for help to find the products I had ordered on the shelves so he could purchase them they refused to help and opened my package and handed them to him and made him pay again for the items they refused to give him as my click and collect.
The pharmacist part of this store is extremely poor at any level of customer service. After putting in a script and waiting 20 mins to be told they couldn’t fulfill a script which is ok but said the other store in Sunbury had it. Went to that store and they didn’t. Next time I put a script in, they ordered and said would call me. 3 days later I went back in and they said we couldn’t call as didn’t have my number. Then I had to suggest they record my phone number in case it’s needed again, and then this script they forgot to include the 2nd part of the script. Call up to ask and they just “we’ll just come back in and get”. I’d just confirm everything with them going forward as it appears several poor reviews also.
To the rude lady from pharmacy side Indian lady My family and I came into the store to buy an elbow support band for my husband. We were after the certain brand but it was sold out so we purchased a different one. We noticed the packaging was damaged and notified the lady behind the count as we paid for it. Less then 10mins later we returned to exchange as the chemist warehouse on gap st had the one that we were after. We had to wait 15mins for a refund and then to be told that she does not want to refund our item because packaging was damaged even though we bought it damaged and told the other lady at count. If we came back the next day maybe I would understand but no it was less then 10mins. We went to the store on gap rd. We bought the one we were after. And lady like what my husband said here are pics of packaging at this store. It seems that chemist warehouse does sell damaged packing. Shame on you to treat a family like that.
Waited over 30 mins to get a script filled this morning. It wasn’t even busy and a few other people had stated they had waited that long too. The attitude from the girl at the checkout was also poor.nWon’t return here again
Not LGBT friendly, I really hate going here but sometimes it's the only place open. I'm not sure if it's lack of training or lack of empathy. Just avoid, there are other places in Sunbury that are much nicer.
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