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Reviews, get directions and contact details for Chemist Warehouse Eltham Village SC

Address: Shop 10 11 12 and part 13 Eltham Village SC, 906 Main Road, Eltham VIC 3095, Australia
Phone: (03) 9439 6085
State: Victoria
City: Eltham
Zip Code: 3095


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM


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Reviews
Staff are rude and unhelpful including management. Avoid at all costs. Pharmacy wait consistently more than 1 hr and they refuse to price match at this specific store
There are so many different advertisements blaring and repeating again and again on speakers here that I can imagine it would be hell for people with sensory issues, and for those of us without, it's simply a very unpleasant experience especially if have to wait for a prescription...and often there's a long wait. There's another pharmacy across the road where the experience is the opposite.
I’m young and have never gotten a prescription for myself it was my first time since turning 18. So I was already a bit confused and nervous . I waited for my script and got handed the red bag . I was confused I didn’t have to pay and assumed it had been put onto my Medicare card . I walked out the store not looking at the bag out of nerves and wanting to get out of the already poor atmosphere this place has . When I walked out there was a clocked off older lady with short hair and she stopped me which is understandable of course but she showed the opposite of understanding towards me.I strongly believe this is because I have piercings , and my partner is covered in tattoos and is a person of colour . I was in my work uniform and explained to her I wasn’t trying to steal but she snatched it out of my hands and I had put personal scripts in there . She then took out my medication which was very personal and looked at it and read it and made out I was trying to steal . I felt extremely embarrassed and upset , paid for my prescription and walked out in tears . I’ve never had anyone accuse me of stealing and was expecting a bit of kindness and understanding considering it was clearly a accident … but got a violation of privacy instead . I was going to go back to complain to someone but reading the reviews the manager is probably worse than the lady I dealt with. This experience really ruined my day and I’m still in tears writing this .Horrible service no enthusiasm from any of the staff as well. I work retail and would never even think of serving a customer the way they do here. Will be getting my script elsewhere from now on that’s for sure . She also went and told someone about me , the whole situation has really knocked my confidence and made me and my partner feel like crooks for a simple mistake. She had no consideration for how I may had been feeling . The way she snatched a personal item out of my hands was just horrific I had no words .
Thank you Helena for service provided today. I was inquiring if I can make an appointment with a staff member to help with a long list of items needed to be purchased for a mountaineering trip. Helena wanted to make sure I was helped on the spot without having to come back another time.
It is just too difficult to simply drop off and pick up a simple script in this cave.nChallenging customers dominate.nAn allocated staff member needs to be able to deal with these folks.nBottom line ..nUntil management deals with log jams at prescription pick up and collection , not to mention the debacle at checkout custom will continue to be lost.nTotally unprofessional operation.
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