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Reviews, get directions and contact details for Chemist Outlet Baulkham Hills Discount Chemist

Chemist Outlet Baulkham Hills Discount Chemist
Address: 323 Windsor Rd, Baulkham Hills NSW 2153, Australia
Phone: (02) 9639 1500
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: 8:30 AM – 9:00 PM
Tuesday: 8:30 AM – 9:00 PM
Wednesday: 8:30 AM – 9:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM


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Reviews
I have had a major surgery and don’t normally have a problem getting my tramadol with the male pharmacist. Only when the female is on. Tells me they can’t dispense. Every single time. No dramas with the older gentlemen the younger female tells me I should have plenty left. Which I do. But it’s a massive inconvenience to keep having to go to a different pharmacy when this girl is on.
This place is a scam. They make sure the price match experience is totally demeaning. Un-ethical. Go to chemist warehouse. This chemist is a waste of time. Stock range is very limited also. Expensive!!
sukin beauty products are toxic in my pexperience and have impacted me with pain for 6 months. imagine the lawlessness.
My wife and I have been regular customers of Chemist Outlet for years now. The dispensary staff are second to none. Their knowledge and understanding is impeccable. They show true compassion and treat you as their number one customer. We have a disabled child and each member of staff in the whole pharmacy regularly ask about his welfare. Chemist Outlet have a real family atmosphere. We will always use Chemist Outlet for all our pharmaceutical needs.
Pharmacy assistant very rude Came in for something that was pre-organized two weeks ago when I spoke to two different pharmacists who were very helpful. When I arrived onsite I was told I can’t just come in for this and that and “ how do I know that they are willing to take me on for my needs” how rude The person saying this was there the week before and heard me speaking to the pharmacist about the matter and has known me for years. I was treated like a piece of dirty “ you can’t just come in and expect us to do this and that “ then said no fax had come from the GP when in fact the pharmacist had it in her hand but by this stage I left as she was completely taking over the conversation and did not allow me to speak at all to the pharmacist !
It used to be a good place to go. However my wife had very bad experience today. She had to let our son wait outside due to the concern of Covid when she waited for the pharmacist to get the medicine ready. There was only a couple of person in front of her. However after a few minutes she was still waiting. She then politely asked if she needs to wait longer as the son is still outside so she can wait outside. However the lady was very mad somehow and replied very rudely with "you can go to other place if you don't want to wait, we are very popular and have many customers". When my wife tried to explain that all she wanted to know is just if she need to be with our son if it's gonna take long, and you can't treat the customer like this. And she replied "whatever". Maybe she has been through a busy day, however that's not an excuse to treat customer like this. Will not go to the shop again!
My Aunt has been coming to this store for many years, and I am always impressed by the standard of customer service. I also like that despite being such a large Pharmacy that there is not a high staff turnover - the same wonderful ladies who have been there for many years such as Josie, Ursula and Sue Ellen as well as the kind staff at the prescription area. A few standouts that I must mention; Josie, who is always so warm hearted and sweet. Her product knowledge is so good and she always goes the extra mile to help us. The other person is my Auntie's favourite person there, a young Pharmacist who would be about my age, Preo. He has been there for many years I believe he was a teenager when I remember meeting him first. He always so patient with her questions even when it is so busy there. My only issue with this Pharmacy is that the prescription prices can be a bit steep at times but overall a really great place.
On Mother’s Day of all days an elderly 75 year old got Ganged up on by 2 rude aggressive staff members. A man and a woman with dark hair. She wanted her scripts they said they didn’t have them. No apology but worse they abused her! The man said “ why would you send scripts here?” Yes how dare she give you business! Yes how dare she come to your chemist! Avoid go to Priceline in baulkham hills
Tried ringing and dialling option 1 a few times to be hung up on continuesly , tried dialling option 2 a few times to be hung up on continuesly.....finally got through to option 1 to ask for pricing of a child's vaccination that is not covered by Medicare. to be then told rudely by a women that " she wasn't the one to deal with dispensering items and that I would just have to wait until I could be put through to the pharmacist "......then the phone was slammed onto the bench. I waited over 10 minutes while hearing background noise and gave up as there was obviously no intention to put myself through to anyone. Don't waste your time as I did.
Absolutely fantastic staff. Very happy with the service here. The staff are so friendly and helpful and always greet you with a smile, which I find very surprising given that it is such a huge and busy Pharmacy. They always too treat my elderly Dad with the utmost respect and he is always tremendously chuffed when the girls make a fuss of him. I would recommend this Chemist to everyone.
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