Border Express

Reviews, get directions and contact details for Border Express

Address: 616 Boundary Rd, Richlands QLD 4077, Australia

Phone: (07) 3723 4800

Website

State: Queensland

City: Richlands

Zip Code: 4077

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Delivery arrived from Victoria in 24 hours, now has been sitting at the local depot undelivered for over a week. Nothing express about it. If you can't deliver it, pay another courier who can. I'd give this service zero stars if I could.

Whatever you do. Use a different company. Worst experience of my life. They lost half my consignment for over a week. Emailed me 24 hours between messages every time. This place is a mess. The customer facing staff are wonderful. But this company is hopeless.

I had some Urgent Freight that was ordered late, It needed to make an urgent flight out of the country to build a data centre overseas. I rang the helpful team at Border Express & Isabella and the warehouse team located my goods and allowed me to arrange a collection to get the goods to the freight forwarder on time. Super efficient and really helpful 5*

Absolutely pathetic!!! Do not use this company, terrible tracking, hopeless to no customer service. 2 weeks since pickup, my consignment has been back and forth between Brisbane and Toowoomba instead of Chinchilla. I've emailed several times got a response last week they would make enquiries and get back to me, which didn't happen! After calls today I find out some of my consignment has been lost and the rest of the consignment will not be sent on until they locate the missing satchel! ETA was over a week ago and they still cannot give me a delivery estimate. Meanwhile I have no batteries for my motorhome which I desperately needed!!! I will not be making any more purchases from 4wd super centre while they use this carrier!!!nPS when the batteries arrived after 3 weeks they were damaged and one actually leaked acid and almost caught on fire!!! The missing satchel is still lost in transit and ongoing claim now to try and get refund or replacement....

Incredibly poor delivery service and lack of accuracy with tracking system. It has been 11 days since the tracking for my delivery has been updated. Border express customer support, while proactive at the main HQ in Melbourne, were repeatedly unable to reach out to the 'Sunshine Coast' branch not listed online. My delivery was from Brisbane to the Sunshine Coast, two adjacent metropolitan centres. My retailer advised that this would be delivered within 1-2 business days, being a metropolitan delivery, however it is getting close to 2 weeks LATE.nnUpdate: Here’s the kicker, my delivery arrived damaged  and the man who dropped it off was super irritable

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Reviews, get directions and contact details for Border Express

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