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BOQ Burleigh Heads

  1. Burleigh Heads
  2. Burleigh Heads Finance
  3. Burleigh Heads Bank

Reviews, get directions and contact details for BOQ Burleigh Heads

About

We are passionate about helping people with their financial needs big or small.

Story

We are passionate about helping people with their financial needs big or small and we have a dedicated team here at Burleigh Heads that would love to meet you and assist you in any way. BOQ Burleigh Heads has been in James Street since the 70’s, it’s a beautiful spot with a world renowned beach and a lovely village atmosphere.

If you’re in the area, drop in and make yourself known to us and our friendly team.



"At BOQ, we pride ourselves on building real relationships, and understanding our customer's needs. Whether it's business banking, everyday accounts or low rate home loans, our team is here to help with all your banking solutions. Because at BOQ, personal service and great banking experiences go hand in hand.At BOQ we can support you with:• Everyday Banking • Savings Accounts • Credit Cards • Insurance• Home Loans • Business Banking • Commercial Loans • Equipment Finance • Term Deposits • and more!"
Address: 11 James St, Burleigh Heads QLD 4220, Australia
Phone: (07) 5569 7088
State: Queensland
City: Burleigh Heads
Zip Code: 4220


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
We want to pass on our feedback and thanks to Ben Rodwell who provided us with service and experience that was nothing but the best. After at least 12 months of being palmed off by various brokers, we decided to approach the banks directly. We enquired with a few banks but no one was able to top Ben's customer service. I remember filling in an enquiry form on BOQ's website one night, and by the next afternoon Ben had made contact with us, reviewed our financials and provided us with our borrowing capacity - he did within 24 hours what we had been waiting for someone to do for a year. Not only is Ben always contactable and prompt with his responses, he is personable and friendly and went above and beyond to make the whole first home buyer experience enjoyable. He was always happy to have a chat, answer any questions even the same ones over and over and would even touch base with us on the weekends to see how our property search was going. Ben always made things happen - the turnaround times were impressive and he always kept us updated along the way. We are so grateful we found Ben and we look forward to continuing to bank with Ben & BOQ! Thank you Ben!!
Switched from a Big 4 Bank to BOQ in September 2021. Lucky enough to meet Ben Rodwell at the Burleigh Heads Branch. Everything was so easy dealing with Ben. Ben kept us up to date on each step and was overall a great bloke to deal with. Thanks heaps mate, has been a pleasure.
What a branch, I have always had great service at this branch, but today was above and beyond, Melissa went out of her way to find a receipt of purchase and had to go through all statements back to July 2020, your a legend, now I can get my new Dyson. Thanks Melissa xx
Terrible customer service!! At the teller I was paying my bank a compliment re how they've $100 notes when I ask for change but they were so rude & attacked me as if I was saying"BOQ don't have any change"!?! I'd been a customer for years & deserve more respect when I was positive to them but they were over their job & that's my fault so I should cop a mouthful?! This is why computers are taking over in banks as they're emotionless whilst people should have the compassionate customer service personality required which evidently they don't so I think they need more staff who're maybe younger & more vibrant so people don't get their heads snapped off for no reason!!
Have banked BOQ for 15 years and been associated with Tim & Jocelyn through that period. Had cause to call in today 4/2/19 to discuss a matter of concern I would say they both offer the utmost in professionalism and empathy and truly care .
Banking as it should be - friendly, personal service. Tim, Jocelyn, Jim, and all the staff, go above and beyond to deliver on what you don't get from a bank these days, and as a small business this makes all the difference. Thanks guys!
worst banking experience, as much as we wanted to stay away from the Big 4 our experience with BOQ Burleigh would be one of the worst. Well done Jocelyn & Tim you lost our business.
Shout out to the great staff at BOQ Burleigh Heads. I'm a local business in the street and they always go above and beyond to serve me in a quick and efficient way. thanks for your service.
Friendliest and helpful bank staff
Big thankyou to Tim for assisting me recently with an issue, great outcome! Always excellent service from this branch, thankyou
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