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Reviews, get directions and contact details for BIG4 Riverside Swan Hill

BIG4 Riverside Swan Hill
Address: 1 Monash Dr, Swan Hill VIC 3585, Australia
Phone: (03) 5032 1494
State: Victoria
City: Swan Hill
Zip Code: 3585


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
My husband and I stayed in the luxury cabin.nThe cabin was definitely spacious and very clean. We liked it was at the end of the park on the river and in a very quiet location in the park.nThe staff were very friendly and helpful.nThe park is an easy walk into town.nWe would recommend this caravan park for its accommodation, clean facilities, being on the river and close proximity to town and good bike tracks.
Booked a powered van site 2weeks prior to arrival spoke to a very helpful lady who gave us a riverside site and after asking her she gave us a site close to the amenities.nWhen booking in the lady doing the bookings seemed a little abrupt and gave us our site number I don’t know if there may have been a computer glitch but our site was a 100+ meters from the amenities my wife has a knee injury and that made it a bit difficult.nOther than that disappointment the park is great and the amenities are clean and tidy and some of the staff are considerate.
Calm place to relax and wind down. Approximate stay should be atleast 4 days to enjoy the area of Swan Hill.nThe 1 hour Ferry ride was next door and accessible by walk.nShopping center was 5 min drive awaynGood and immediate service for issues resolution from Big4 team. Coffee was nice and snacks was fresh.nOverall good experience.
Attitude of desk attendant, less than welcoming. The same staff attending to the kiosk gave the impression that we were an annoyance to be suffered thru. Even though we had been patiently waiting to be served for more than 5 minutes. We rang the bell the first time, and no one heard, so we rang it again 3x a little louder. There was no one in either the front office area or the kiosk area at the time.nOur site was not ideal either as we had to plug in across on the left-hand side of the next site that was at least 15m away from our van plug. Not ideal. Luckily, we had an extension cord to help out.nWe will not be back, nor will we be recommending this particular big4 to others.
Stayed in the deluxe cabindog friendly and the overall experience was average. The cabin was extremely small and the condition was just average no way near how a deluxe property should look like and we felt it was extremely overpriced for the cabin condition and size. The kitchen was extremely small with only person can stand at a time and the kitchen accessories provided were not as per standard like scrub was the smallest you can get. The bathroom was extremely small and the door lock was broken. There were no toiletries provided except for toilet paper and small hand soap which was really surprising as you don’t expect this in a deluxe bathroom. There were no charging points in the second bedroom which was surprising so you can’t connect your devices to the power and the WiFi was pathetic with no coverage in the cabin. Overall we were not pleased and satisfied with the experience we had for the price we paid and we would not recommend anyone to stay here as it is not a great experience staying here.
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