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BIG W Southland

  1. Cheltenham
  2. Southland Store

Reviews, get directions and contact details for BIG W Southland

BIG W Southland
Address: 1239 Nepean Hwy, Cheltenham VIC 3192, Australia
Phone: (03) 8551 8750
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: Closed
Saturday: 8:30 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Really appreciated the FREE Upgrade to a More Expensive Different Product than I ordered as a Click and Collect. Dot the virtual assistant said no human being could assist at 4 pm on Sunday when I rang them to let them know. I really appreciate Big W's kindness, generosity and understanding for knowing I live 30 km away from Southland by public transport and did not waste my time making an unnecessary trip. I congratulate the Big W Team for taking the initiative ensuring I was not disappointed with my On Line purchase. Thank you.
I would just like to say that Olga at the big W Southland was exceptional with a customer service friendly engaging and professional thank you Olga. I hope that this review serves you well.
Customer service is the worst evernI just came from the store, a very young girl, with the cheapest behaviour in the store. Very very very rude. And another staff member covering her by saying sorry but she is going through lot if stress. why bother to come to work???? Seriously can't believe. So cheap and rude. My kids even got scared. No apologies after that all. These kind of people should not be working.nShe ruined my day on a Easter Sunday.
Exceptional customer service and shopping experience thanks to team members Olga & Emma on Friday 21/02/2025 going above and beyond in assisting me with my click and collect order. Team member Olga went out of her way to help me find a sleepwear Item that I was looking for fantastic friendly customer service thank you so much for your kind assistance much appreciated.
Always reliable for finding things you need, Lego? It's there, back to school necessities? Of course, clothings? Is that even a question? Big W always has something you need. Definitely go if you need something you can't find anywhere else.
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BIG W Southland map

Directions to BIG W Southland with public transportation

Southland Shopping Centre/Karen St (Cheltenham) 180 meters
811
812
Chesterville Rd/Argus St (Cheltenham) 180 meters
631
Southland Shopping Centre/Karen St (Cheltenham) 190 meters
825
Southland Shopping Centre/Karen St (Cheltenham) 190 meters
708
Southland SC/Karen St (Cheltenham) 190 meters
Frankston - Melbourne Airport

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