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Reviews, get directions and contact details for Beacon Lighting Balwyn North

Beacon Lighting Balwyn North
Address: 304 Doncaster Rd, Balwyn North VIC 3104, Australia
Phone: (03) 9857 3764
State: Victoria
City: Balwyn North
Zip Code: 3104


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I am disgusted at the total disregard for our situation. We needed 3 fans installed over the hot period here in Melbourne for my elderly in laws who are in there 90's. We purchased 3 fans and 1 light for the fan. We had an independent electrician install 2 of the fans however the third fan for their bedroom was faulty and the light was sold to us without a globe. After following the warranty procedure that took way too long I received a call to let me know that Beacon would replace the fan and would also send out an electrician of their own to install the fan. When the Beacon lighting (so called electrician) arrived she said that she could not install the new fan. Anyway after 2 more days of waiting for the Warranty department to explain I am no closer to having the fan installed. All I wanted is for Beacon to tell me if they could install the fan Yes or No. So I have called my independent electrician who was also baffled at their explanation. Beacon need to realize that their laziness, unprofessionalism and total dis-regard for real service and our situation has real world consequences, as two 90+ people are left waiting in this heat for over a week for this to be resolved. A total lack of ownership and a couldn't give a stuff attitude in particular from the Warranty Department has made this a horrible experience. We now need to wait for another 6 days for a real electrician to come and install the fan. It would not let me post with 0 stars, but I definitely mean 0 stars.
7 years ago (09-02-2018)
A wide range of selection and powerful discount atm! The lady also offers us a professional and friendly service. Worth a visit if u're nearby :)
7 years ago (15-02-2018)
Really disappointed and a waste of time. Wanting to buy 20 globes for our business and was told by a friend to try Beacon rather than shop online. Came in with a working globe to match and was told by staff member she has nowhere in the store to plug the globe in to match. So you sell bayonet globes but you have zero bayonet lights to plug into? WASTE OF TIME REALLY DISSAPOINTED BEACON...no wonder online shopping is taking over...
7 years ago (09-10-2017)
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