Aquarium Zone

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Address: Southern Cross Drive, 18, 2478, Ballina, New South Wales

Phone: (02) 6686 0002

Website

moc.liamg@1enozmuirauqa

State: New South Wales

City: Ballina

Zip Code: 2478

Opening Hours

Monday: 09:30-17:00
Tuesday: 09:30-17:00
Wednesday: 09:30-17:00
Thursday: 09:30-17:00
Friday: 09:30-17:00
Saturday: 09:30-14:00
Sunday: X

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Reviews

Great shop. You can get all your aquarium needs at this one shop. Extremely helpful and friendly  staff.  🐠🐚

 8 years ago (04-05-2018)

High level of expertise. Wonderful people. Great children that are very helpful. This is a family business that I will always support.

 9 years ago (05-01-2018)

This shop is very helpful as i have been a long time shopper at ballina reef aquariums they have surported me olong the way with my water propities and the right chemicals needed to fix my water and help keep my fish alive

 9 years ago (26-12-2017)

I think the kids are very distracting and noisy. Not good for buisness.

 9 years ago (18-12-2017)

Bought 3 fish recently from Ballina Reef Aquariums and within 5 days one of them had died. It was unwell when I got it, never ate and had swim bladder issues. The tanks were dirty the first time I went in and fish were dead/dying/eating other dead fish, and the water temp seemed too high in the cold water tanks. BUT I decided to chance it as they were good-looking fish. When I went back to ask about their refund or replacement policy, I was told there were no refunds or replacements, despite my fish clearly being sick from day one because of the conditions it came from. After being denied a refund or replacement, I questioned how the fish were being treated and if they really should be sold, as this time I noticed more dead/dying fish (shrimp eating dead fish, fish sinking to the bottom and swimming upside down), and fish with white spot (parasites that feed off the fish). All I asked was for a refund and for the fish to be treated for disease, because if the fish looked healthier the next time I came in I would be more than happy to purchase more... but instead the owner was defensive and told me there was nothing wrong with her fish. Good customer service would be thanking me for notifying her that she has sick fish, and then proceeding to treat them or at least say she is intending to! Just a warning, if you buy any fish from there I recommend you quarantine them for a few weeks first, don't risk infecting your other fish. Also if you notice any unwell fish, say something! Fish are little lives, not just money in someone's pocket

 9 years ago (27-04-2017)

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Reviews, get directions and contact details for Aquarium Zone

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