Avanti The Fashion Salon

I would give them no stars. NOT recommended. Very bad service and pushy, rude owners. The owners shouldn't be in this industry. They were very upset when I didn't find what i was looking for and commented that i didn't know what i wanted.
1 7 years ago (22-12-2017)

I recently purchased an outfit at this shop and was convinced it was the PERFECT one-however it did need to be altered. When I got home my daughters certainly didn't think it was the perfect outfit for the upcoming wedding. My intention was to ring and tell the store of my wish to return it n hopefully exchange etc. During this time my mother was in hospital with a heart attack and time lapsed as my outfit was not a priority at this stage. When my daughter did return to Townsville to organise this she was told it would be fine. The lady she spoke to has known n me for many years and was happy to do this for me. However today when she returned it she was met with hostility from the owner and she refused to refund me in any way. She said the 4.5 weeks was too long a time period despite it being still in the original bag with tags on. You can imagine how disappointed I felt. Now I have an expensive outfit that will just sit in my wardrobe. The lack of customer service and understanding has left me unable to recommend this store for future consumers
1 11 years ago (19-03-2014)

I went to the shop at 1pm to look at a dress I want to wear to my wedding and it was shut!!!!!
1 15 years ago (05-06-2010)