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Ausmove New Zealand Limited

  1. Auckland
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Reviews, get directions and contact details for Ausmove New Zealand Limited

Ausmove New Zealand Limited
"Moving to Australia from New Zealand? Choose Ausmove - We are the moving to Australia specialists! For over 25 years we have been your first choice, successfully moving thousands of Kiwis across the Tasman since 1993.We pride ourselves on maintaining a high level of customer service, starting with your initial enquiry through to delivery in Australia.Our moving consultants strive to be as informative as possible and provide you with a detailed 'no surprises' quote, along with continued help and guidance throughout the moving process.Our professional packing crews are fully trained in all aspects of international packing and our trusted Australian partners will ensure a stress free door-to-door move.Get a free quote, call: 09 360 477"
Address: 60M Surrey Cres, Grey Lynn, Auckland 1021, New Zealand
Phone: 09-360 4777
State: Auckland
City: Auckland
Zip Code: 1021


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
We got the best service from this company. Thank you thank you thank you. A special word of thanks to the crew of Jameson and his mate. They did an absolute fantastic job with the packaging. ALL our stuff was intact when it arrived at our doorstep. The arrangements with storage on this end, Melbourne, went smoothly with no hiccups and the most understandings people ever. You run a perfectly professional outfit and I will recommend you any time and every time. Cheers
Fantastic service. Professional and very experienced movers. Door to door service. Very accurate estimation of boxes so the quotes were spot on. Communication with Laura and Sarah moving consultants was very quick and accurate via email. 2 strong men turned up to my moving day exactly as scheduled, confirming items to pack away. Work non stop and 4 hours later, 40 boxes professionally packed, loaded in the van. 40 boxes arrived at new location a week earlier than expected but only 1 man turned up for delivery. A little disappointing at the service received at Australia side compare to NZ, wife and I had to help unpack while the delivery man slowly wheel 40 boxes into my new apartment. Good news was all items in the 40 boxes received no damage what so ever! Packaging materials and boxes were taken away after unpacking, so no mess was left behind. Overall, very happy for the money I paid for the professional moving service. Will definitely recommend it to anyone moving from NZ to Aus. Remember, you are paying for the experienced guys to make the moving as little stress as possible, and AusMove is absolutely the pro.
My husband and I have recently located from Christchurch, New Zealand to Chinchilla, Queensland with this company. The price was competitive and Laura, our coordinator for much of the move, was very informative. It's unfortunate that the contractor Ausmove used for the Christchurch end of our move was not brilliant - they knowingly sent used fruit boxes to Australia when they had committed to repack them, and they wrapped three plates at a time, didn't wrap any of our framed certificates, and just tossed ornaments in a box and then tapped it up. Needless to say, this resulted in fines from customs for the fruit boxes and heaps of breakages. The contractor in question the Moving Company had advised for me to just go with them for the entirety of our move, rather than have an overarching company like Ausmove picking contractors on either end. But I'm glad I went with Ausmove. Ausmove followed up The Moving Company and made them pay the fees for the fruit boxes. They also arranged a substantial good will payment to cover damage to the dehumidifier bar in my piano and the destruction of my husband's and my dinner set. The good will payment came through just yesterday. The ride may not have always been smooth, but I can confirm that Ausmove does follow up if service is not satisfactory at first. For problem resolutions, I will give them a five out five.
Top customer service at the most competitive rates, with reliable systems in place. I used Ausmove to move between Auckland New Zealand to Melbourne Australia. The entire process from receiving a quote, asking questions, shipping my household goods out to receiving my goods in Melbourne was truly a breeze. I dealt with one person in NZ, and one person in Australia. Laura in NZ was amazing; she was knowledgable, responded to all my emails quickly, followed up - took care of me the whole way. The guys who came in to lift my household goods on moving day packaged everything thoroughly and upon receiving my goods in Australia nothing was damaged. Their transport partner in Australia also went out of their way to make a special delivery to suit my schedule and didn’t charge me any extra even though my apartment was up stairs and had difficult parking restrictions. I received quotes from at least 6 other companies, none were as competitive and thorough in their quote as Ausmove was. I have nothing but praise for Ausmove and their high quality of service. And I will be recommending them to anyone looking to move overseas.
My partner has just moved with this company and I have seen first hand the quality of the packing and the fact that they didn’t even repack everything that they should have. Not very nice to think that some of your most prized possessions get broken and damaged as Ausmove clearly think it’s ok to wrap glass frames in just bubble wrap. When you consider how many times the boxes are picked up and moved in the entire process of an overseas move from start to finish you would think they would pay a little more attention to detail. I saw first hand how some of the boxes were delivered at my house. Not great it must be said.
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