Aumann's Building and Garden Supplies

Reviews, get directions and contact details for Aumann's Building and Garden Supplies

Address: 95-103 Heidelberg-Warrandyte Rd, Templestowe VIC 3106, Australia

Phone: (03) 9846 4877

Website

State: Victoria

City: Templestowe

Zip Code: 3106

Opening Hours

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 5:30 PM
Saturday: 7:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM

Update Info

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Reviews

We have been customers of Aumann's for many years and have purchased many plants and products.  All has been good until recently when we purchased two new full-size wine barrels.  My wife spoke to a staff member on the phone and asked if the wine barrels were the same as the photos on the website.  She was told a brand new batch had just arrived and that she would "pick two new matching ones straight off the truck".  The payment was made and the barrels were delivered the next day.  This is where we have the problem as the barrels that were delivered were old and looked like they had been sitting in their yard for some time.  One had dirt and leaves stuck to the top and the other had a large mark around the hole which looked like a plate had been pulled off as it stood out due to the timber that was under the plate being a golden colour and the rest was old and weathered.  We contacted Aumann's via email and advised of our disappointment at the barrels we received.  They were certainly not the new ones we were expecting.  They advised they had two matching barrels. We were told they had no new ones. This was disappointing but they offered to replace one of the barrels with a newer one to match the other one.  Another barrel was delivered which was newer but did not match the other barrel as it was much bigger.  The first barrel is much smaller and we were told they would be matching as the photos shows the difference in the barrels and size.  We sent another email querying this on 15 October and to date have not received the courtesy of a reply.  Today we called into Aumann's and mentioned our concerns and explained what had happened to a staff member serving at the sales counter.  She called over to another staff member Andrew to ask him if he could assist us and we were dumbfounded when he just raised his hands and said not now and kept walking.  We were happy to have waited until he or someone could assist but were just left standing there.  We understand that it is busy but we were happy to wait until someone could assist us but no one did and after waiting we left extremely disappointed at the lack of service or care.  To make things worse we saw many, many new wine barrels in the yard which were the ones we thought we had purchased our two from.  We found Andrew's response to the staff member was rude and very unprofessional and found it to be appalling. It would be appreciated if Aumann's would replace the barrels they delivered with two matching new ones - from the new ones in their yard which is what we were expecting and paid for.  As can be seen in the photos they have many new ones in stock.  We will be looking for another garden supply nursery as Aumann's have shown they do not value our business.

Being non-gardeners, we had no idea what to plant in a newly created  area. Showed David a photo who recommended several options, how to plant them and take care of them. Could not be happier. Prices were great too.  Definitely will be back

First time visiting properly and the service was excellent as well as the range of products. Further still they went above and beyond this morning when I broke something I had just purchased and they replaced it free of charge. Customer for life

Always excellent service! We have been regular customers for 16 years buying for our large garden! Aumann’s can be proud of our garden because of the quality of their trees, shrubs, plants, etc.!

Best nursery variety  little pricey but always a few good specials and really friendly knowledgeable staff, worth a trip

I've got a couple of pots and porting soil mixes. Staff are very helpful and friendly

We went to Aumann's in Plenty and purchased 7 Pittospoums that were supposedly on a half price sale. Once we got them home we noticed they had white scaly sticky stuff. After looking it up it was obviously white scale. Plenty had no phone number and I was happening to drive past Templestowe the next day. We stopped there and noticed they also had the plants, with the scale and half price. I asked a staff member about the plants and explained I had bought  them from Plenty. I queried the infestation on them. He was very off handed and said 'well it is a clearance centre'. I said that didn't mean they could sell infected plants. He said again it was a clearance centre. When I stated that the same infected plants were indeed right there at Templestowe, he just walked away! I have bought many things at Aumanns over the years and believed them to be knowledgable and have good stock. They have lost me and anyone I can re tell my story to!

A good range of fruit trees and shade lovers at very reasonable prices

Great stock, helpful friendly staff, beautiful surroundings.

Great nursery.  Beautiful healthy plants and large varieties. Great prices too.

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Templemore Dr/Heidelberg-Warrandyte Rd (Templestowe) 30 meters

905

Templemore Dr/Heidelberg-Warrandyte Rd (Templestowe) 50 meters

905

Rosco Dr/Heidelberg-Warrandyte Rd (Templestowe) 220 meters

905

Blackburn Rd/Heidelberg-Warrandyte Rd (Templestowe) 330 meters

905

Heidelberg-Warrandyte Rd/Blackburn Rd (Templestowe) 380 meters

905

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Aumann's Building and Garden Supplies

Reviews, get directions and contact details for Aumann's Building and Garden Supplies

Opening Hours

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