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Arcare Helensvale St James Aged Care

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Arcare Helensvale St James Aged Care
"In the beautiful suburb of Helensvale sits the equally stunning Arcare Helensvale St James. Mediterranean-inspired architecture, a piazza-style courtyard with charming alfresco café recreate the ambience of Florence in the heart of the Gold Coast. Arcare Helensvale St James completed major renovations in the middle of 2014.Beyond the luxurious surroundings, your loved one will be supported by our innovative relationship-focused approach to celebrating and supporting old age.Many residents and their families are from Helensvale, Hope Island, Upper Coomera, Nerang, Oxenford and surrounding suburbs."
Address: 40/42 Helensvale Rd, Helensvale QLD 4212, Australia
Phone: (07) 5588 1800
State: Queensland
City: Helensvale
Zip Code: 4212


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I am having to write this anonymously as my mother still resides with this facility and after pleading with her to leave she won’t because she loves her carers and nurses there and she feels like she is abandoning them if she goes. Recently this facility has had a lot of patients who have passed. After giving my condolences to one of the family members I was appalled to learn the day her father passed away she received a call from the facility manager stating she had 24hours to get everything out. She did not receive any support emotionally just a time frame THE VERY DAY HER FATHER PASSED AWAY. I have seen this place go down hill since the current facility manger took over so many unfortunate resignations from amazing long time staff members. I will continue to plead with my mother because as much as the day she passes will be tough I do not want to ever feel like she did not matter. The carers and nurses make this facility amazing but for how much longer depends on Arcare choice to keep this current facility manager.
Amazing residence! great staff,very kind and caring and take pride in their work. Clean and modern environment with a cafe on site too. Grandma loves it there.
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