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Reviews, get directions and contact details for Apple Store

Apple Store

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Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.

Address: Shop 18-20, Level 2, Canberra Centre , Canberra 2601, ACT, AU
Phone: (02) 6224 9500
moc.elppa@arrebnac
State: ACT
City: Canberra
Zip Code: 2601


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-21:00
Saturday: 09:00-17:00
Sunday: 10:00-16:00


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Reviews
Unbelievable! Made the audacious mistake of arriving 10 minutes early for a Genius Bar appointment after last time having to abandon an appointment after waiting in a line for an hour. They checked me in then came back and said oh you are too early you have to go away and come back in 10 minutes.
Worst staff. Told me you cannot use split payment as i was trying to use cash back of my card. It’s against our policy. Can i ask you where is that written. First the lady assisted us and later the man and woman came and was saying it’s against. I was on rush so hadn’t had time to argue. They need to talk politely .
Love the new MacBook Air which I purchased from the store , but wasn’t happy with the time we had to wait , as I had already booked an appointment online and still had to wait for about 20 minutes in the queue. I understand the covid restrictions but when the store is half empty, customers should be attended quicker.
Absolutely packed. It was Boxing Day but Apple don't discount so may come back another day. To their credit, they did have plenty of staff to handle the crowd.
i wish if there was an option of 0 stars. such a Hopeless staff at this specific apple store. they simply don't listen what you tell them. 100% pathetic exp.
Travis. EXCELLENT service, thank you for helping us with our 15" MBP which we drove 3 hrs to get to you. We won't buy anything else now. Thanks for backing us up with your genuine willingness to help.
Busy but not crowded. Staff very efficient and knowledgeable about Apple products and issues. Needed a battery replacement for my ageing iPhone 6S Plus. All handled very efficiently and for a very reasonable price approx $80 incl GST. Highly recommend.
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