ANZ ATM Surfers Paradise Branch #1

Reviews, get directions and contact details for ANZ ATM Surfers Paradise Branch #1

Address: 3171 Gold Coast Hwy, Surfers Paradise QLD 4217, Australia

Phone: 13 13 14

Website

State: Queensland

City: Surfers Paradise

Zip Code: 4217

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I arrived at 12:30pm, waited a while since no one even looked up when I entered only to be told you can't take cash from your ANZ BANK ACCOUNT until 2PM - THEY'RE A BANK!!!!  They have ATMs? Well whoppie doo - an ATM can't give uneven amounts of money so an ATM is useless for me.  You deserve better. Go elsewhere.

My son and I went there to make an account for my son. The women consultant was terribly rude, very aggressively asked my son this and that, my son is young minor,not good at english,does not know much about banking stuff, he definately needed adult's help. I was there, so the woman could talk to us so that I can explain to my son,but she just ignored me, continuosly asked asked my young son this and that. My son told her he does not understand well, and the lady angrily said if he does not understand, she cannot open an account for him. My son got hurt , cried.  We could not make his account finally.  Very surprising that kind of bad manner person is working in the bank like ANZ, in surfers paradise branch where I believe many foreigners use. We got very bad impression from her rude, impolite attitude. I just hope my son did not get hurt too much from this.

This place is beyond a joke. No tellers in between 12-2 when it's the only chance people have time to get stuff done. Not noted anywhere. The 2 star rating it has is too nice

Lady said she was ordering me a new card 1 month ago, gave it plenty of time to arrive before I go overseas, never came. I called ANZ and she never did it. Now I have to wait ANOTHER 5 TO 10 BDAYS. I'm not sure if I'll get it before I leave. Very very annoying. Do you job.  The Asian lady on the other hand is super nice. She id give 5 star.

Worst bank to get a Mortgage with, went through a divorce throughout Covid my ex wife decided not to pay the mortgage for 5 payments. I called on multiple occasions to explain what was happening in the court system, they do not care at all they systematically destroy your credit rating even if it was not you who missed the payments and even after I payed out the entire mortgage.

I made a cash deposit here and never received the money into my account. I have been following up for weeks and have been told misleading information each time. Please don’t have a deposit here in the weekends.

We are new to Gold Coast opening accounts for four of us, international transfer etc, we were lucky to be served by Stephanie she is a total  star , kind empathic, professional made a whole process a total breeze. Huge thank you to her from family Avdovic

I just arrived here and my English is not well. I got the best service from Rebecca who is so nice, helpful and suggest me the best. She try to explain anything to me until I understood. I am lucky to get service from her.

Very convenient and always helpful staff but Setsoku the Japanese is among the BEST and such a lovely lady. She still remember me and my partner when we first opened our joint back account way back in 2017 at ANZ Southport branch. She's very welcoming, always more than 5 stars service from her, such a very genuine person and really excellent customer service. We're really happy to see her again.  Thank you

After a long delay to get my credit card paper statements got called to come and pick them up. As I had an emergency operation the day after I could not attend the office. Today I pulled myself to get here the branch has been shut with no clear explanation and they said wait for half an hour hour side then we might open. There could have been many ways to deal with the situation: 1 asking to have an express delivery to my address by next day 2 deopping them from beneath the door. When I asked for any of the above all I got was a cold shoulder and staff walking away without an apology

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Gold coast atm

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